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Hyatt Place Memphis/Germantown

Property class: 3

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Photo gallery for Hyatt Place Memphis/Germantown

A modern hotel with a prominent entrance, a covered walkway, and a well-maintained lawn.
An indoor patio area with wooden tables and chairs, large windows, and a brick wall.
A modern lobby with leather seating, a fireplace, and a patterned wall.
A hotel room with a gray sofa, two single beds, a wooden nightstand, a framed picture on the wall, and a patterned carpet.
A bar area with a granite countertop, bar stools, a television, and a variety of liquor bottles.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Place, TPC Southwind
    ‪6 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for King Bed High Floor (with sofa bed)

A hotel room with a sofa, a bed, a nightstand, a lamp, and a framed picture on the wall.

King Bed High Floor (with sofa bed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds High Floor (with sofa bed)

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Two Queen Beds High Floor (with sofa bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Bed (with sofa bed)

A hotel room with a sofa, a bed, a nightstand, a lamp, and a framed picture on the wall.

King Bed (with sofa bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(67 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a small table, a wall-mounted lamp, and a framed picture.

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Place Memphis/Germantown

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Memphis/Germantown gets good marks from our customers. During your stay, you'll be close to TPC Southwind. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Mike Rose Soccer Complex and a few minutes from Shoppes At Hacks Cross
  • Free shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and A shopping centre shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

Guests are served a free buffet breakfast.
Bakery Cafe – This café only serves light fare.
Guest Kitchen – This restaurant serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SUSANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joselynn A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it prefect place to stop and rest and was really save
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, clean, spacious and comfortable room!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Safe area!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities good staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were very nice. Beautiful landscaping and a nice place to stay. As most hotels, breakfast could be improved by better quality of food.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness
Quiet space, comfortable room and bed, pet friendly, secure with helpful and friendly staff, well run and maintained breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, modern and convenient. The staff was pleasant and we had a wonderful overnight stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I stay here often for business travel. Clean property with a decent breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very good breakfast, free parking, clean, friendly staff and comfortable bed
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience when I stay at this location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and fresh! The breakfast was great! Beds were very comfortable!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was excellent. Did not eat at the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Orry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! It was worth a few extra minutes on our journey. No traffic noise. Breakfast was hot and tasty.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful, Staff excellent, Parking great, safe area etc etc
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well kept. Breakfast was superb. Hotel location is great and accessible to the mall.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amir Hosein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Memphis
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy for the family!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is always a good choice. It was quiet and peaceful, very spacious and everything was clean. It’s always our go to when we are in Memphis
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it and the family had a great time.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
Whole Hotel was clean and the staff were very helpful and friendly. Especially enjoyed the breakfast.
Stayed 2 nights in Feb 2026