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Gran Hotel Panamericana Merida

4.0 star property
VIP Access

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Photo gallery for Gran Hotel Panamericana Merida

Outdoor pool
Interior entrance
Reception
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
59 por 52 y 54 Col. Centro, 455, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Parque Santa Lucía
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, City View

Premium bedding, minibar, in-room safe, desk

Luxury Suite, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Gran Hotel Panamericana Merida

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services.
Gran Hotel Panamericana Merida offers 110 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 56-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Gran Hotel Panamericana Merida, you're just a quick walk from Mérida Cathedral. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a lift, a terrace and coffee/tea in a common area
  • Within a 15-minute walk of Mérida Cathedral and Paseo de Montejo
Gran Hotel Panamericana Merida offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at the business-friendly Gran Hotel Panamericana Merida. Self parking is free.

This 4-star Mérida hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Gran Hotel Panamericana Merida has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 20 metres
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 56-inch smart TV with cable channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Panamericana Merida

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gran Panamericana Merida
Gran Hotel Panamericana Merida Hotel
Gran Hotel Panamericana Merida Mérida
Gran Hotel Panamericana Merida Hotel Mérida

Gran Hotel Panamericana Merida Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 273 reviews
Rating 8 - Good. 79 out of 273 reviews
Rating 6 - Okay. 15 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 7 out of 273 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar L, York

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning service is great, keep the room and bathroom spotless. Breakfast has a good variety and tasty. Hotel is under construction in the entrance door, it doesn't bothers me, staff are very helpful. Hotel has a good location close to the center of the City.
Stayed 10 nights in Nov 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities
This was a beautiful hotel, close to everything with a staff that joyfully attended to every need.
Stayed 6 nights in Dec 2025

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes they were very nice and helpful everything was very clean
Stayed 5 nights in Dec 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Customer Service
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Comfortable, clean, quiet. Beautiful hotel. It's within walking distance to restaurants and the Cathedral area. Harder for us elders who are more sensitive to heat and rough sidewalks. Guillermo, the front desk person who spoke English was very attentive. We are so grateful for his help navigating our first trip to Merida. All staff was friendly and accommodating. The only negatives are the pool. It is in the shade ALL the time. I was hoping to lie in the sun and jump in the pool a bit. There's also no restaurant and bar as advertised on line. You can order bar snacks in the evening through a kitchen staffer. We were hoping to be able to socialize with others a bit, and not always have to walk somewhere for a restaurant.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, habitacion muy confortable, comida deliciosa sin duda regresaría
Stayed 1 night in Dec 2025

6/10 Okay

Saul

Travelled with family
Liked: Cleanliness, staff & service
Staff is very nice and helpful. In the room that was given TV, fridge and telephone didn’t work. Another room was given per my request. But we didn’t enjoy to move all our belongings after we were already installed. The second room was a bit smaller than the first one. Don’t know the reason. The website shows one double room size only.
Stayed 4 nights in Dec 2025

10/10 Excellent

PAOLA

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great!
Stayed 3 nights in Dec 2025

8/10 Good

Felecia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel close to everything and so charming. Comfortable beds. The upgrade to a suite is worth the money. Guierrmo at the front desk is amazing and so helpful. We would stay here again.
Stayed 9 nights in Nov 2025

8/10 Good

Felipe miguel

Liked: Cleanliness, staff & service, property conditions & facilities
No comi nada
Stayed 4 nights in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebeca

Stayed 4 nights in Nov 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, very clean good service, walking distance downtown, good breakfast, need details like large mirror inside rooms . Recomended
Stayed 1 night in Nov 2025

6/10 Okay

Karen L

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was clean but last personality. As a US citizen we wash our bodies with washcloths in the hotel did not have any for 2 days. I was very awkward taking a shower with a hand towel. The architecture of the lobby was a beautiful. The continental breakfast wasn't good. And recommend having more variety
Stayed 4 nights in Oct 2025

8/10 Good

Cecilia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and the place was clean.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is good but not excellent. Very nice lobby and 6 floors. Super slow elevators, Did not get the VIP perks from Expedia. Rooms are spacious and recently remodeled. AC excellent and consistent hot water. Room lacks some amenities like a coffee maker and drinking glasses.Smart TV worked well. Buffer breakfast was decent but they could add some bacon or sausages and serve real juice not powdered. Staff were excellent. Odd that such a large hotel has no store, no restaurant and no bar. Hotel is about 8 blocks from the Grand Plaza and the area is walkable and safe. Overall 4/5.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

8/10 Good

Maria

Stayed 6 nights in Nov 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The breakfast, the hospitality, the location, and overall the hotel itself was beautiful.
Stayed 4 nights in Nov 2025

10/10 Excellent

ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's close to the el centro of mérida. They have parking if you rent a car. Breakfast was good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Estefania

Travelled with family
Disliked: Staff & service, amenities
HORRIBLE EXPERIENCE. Poor attention to detail, no communication from management about the multiple issues we had. No initiative to make things right. Do not waste your money staying at this hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very friendly, our room included breakfast which was buffet. The hotel was very clean and quiet. Air conditioner worked better than expected. My wife and I enjoyed our stay at the Panamericana, We recommend this hotel.
Stayed 4 nights in Nov 2025

8/10 Good

Elvia

Stayed 1 night in Oct 2025