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Hotel Santa María Mérida

2.5 star property

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Photo gallery for Hotel Santa María Mérida

Outdoor pool, pool loungers
Reception
42-inch flat-screen TV with cable channels, TV
Building design
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 55 No. 493, Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Paseo de Montejo
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(74 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Santa María Mérida

An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of towels is available on request
Hotel Santa María Mérida offers 67 accommodations with air conditioning. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santa María Mérida. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Paseo de Montejo and Plaza Grande
Hotel Santa María Mérida offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces.

This Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 180 for adults and MXN 80 to 150 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa María Mérida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults and MXN 80 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Maria
Hotel Santa María Mérida Hotel
Hotel Santa María Mérida Mérida
Hotel Santa María Mérida Hotel Mérida

Hotel Santa María Mérida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 552 reviews
Rating 8 - Good. 176 out of 552 reviews
Rating 6 - Okay. 52 out of 552 reviews
Rating 4 - Poor. 25 out of 552 reviews
Rating 2 - Terrible. 13 out of 552 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Staff were very good and accommodating
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure staying here!! The staff is very accommodating, walking distance to anywhere you need to go very clean and always friendly Love these people!!!
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Very nice budget hotel.Beautiful hotel lobby and very close to centro. Basic rooms. Staff very gracious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building, gardens, pool
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Safe, clean budget hotel. It has the basics, nothing more. But great value for the price. Beds are comfy and the AC units always work great.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Andrea Rubi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the center town of Merida.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, room comfort

Good value hotel in great location

Basic hotel but very affordable and in a good location. Staff are friendly and feels very good value for money.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay! Nice room, clean, good bed, provided all basics, quiet, friendly staff! We will definitely stay again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Noboru

Liked: Cleanliness
A decent hotel with affordable price.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Mexican style hotel. Simple, clean, staff friendly & helpful! Very close & walkable to Paseo de Montejo & Plaza Grande.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Lawrence J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and lovely building.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend anytime ... staff was super helpful, hotel was clean / beautifully decorated, well located, and the rooms were very comfortable. Suggestion : Provide glasses (for drinks)
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Room was very clean. Staff were extremely nice and helpful. Even installed a shower bar just for wife with balance issues. Hotel is pretty basic with few amenities, but well worh the money. Checked out 3 days early due to need to return home but did not receive refund for prepaid days. I would rate all the staff a 6 on a 5 pt scale
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location
Stayed 8 nights in Feb 2025
Verified

6/10 Okay

Guadalupe

Disliked: Amenities
It’s ok for paying 40 dollars, it’s clean but old. Definitely needs some upgrades. Squeaky plumbing and the doors are hard to close.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and courteous staff a small but deep and cool pool and close to the parque de San Lucia economical, but it feels fancy
Stayed 9 nights in Jul 2025
Verified

6/10 Okay

Gilberto

Liked: Cleanliness
Hotel bueno
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Amenities
It was okay but my how about a glass in my room
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Rady Angelina Abreu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Stafff the best.
Stayed 2 nights in May 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
is an old hotel , seems well taking care off the beds are a bit hard but the location and the service was great. also the pool was clean and fun to swim
Stayed 1 night in May 2025
Verified

6/10 Okay

Dirk

Liked: Cleanliness
Pool was closed for maintenance most days. Rooms could use some repairs. Staff could be a little friendlier.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Karla

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Jul 2025