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Hotel Scappata

3.0 star property

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Terrace/patio
Ocean View Suite, 1 King Bed | In-room safe, free WiFi, bed sheets
Rooftop terrace
Restaurant
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
C. 21 Boulevard Turístico Malecón, Progreso, YUC, 97320
  • Place, Progreso Beach
    ‪3 min walk‬
  • Place, Meteorite Museum
    ‪3 min walk‬
  • Place, Progreso Pier
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room Ocean View

King Room Ocean View | In-room safe, free WiFi, bed sheets

King Room Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Ocean View Suite, 1 King Bed

Ocean View Suite, 1 King Bed | In-room safe, free WiFi, bed sheets

Ocean View Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Scappata

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a business centre.
Hotel Scappata offers 19 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Scappata. During your stay, you're just a quick walk from Progreso Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Progreso Beach and 11 minutes on foot from Progreso Pier
Hotel Scappata offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Scappata. Self parking is free.

This 3-star Progreso hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.
Hotel Scappata has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 255 for adults and MXN 255 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Direct access to the beach
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning
  • Computer monitor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 255 for adults and from MXN 255 for children
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Scappata Hotel
Hotel Scappata Progreso
Hotel Scappata Hotel Progreso

Hotel Scappata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 205 reviews
Rating 8 - Good. 46 out of 205 reviews
Rating 6 - Okay. 32 out of 205 reviews
Rating 4 - Poor. 11 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard Alan

Liked: Cleanliness, amenities, property conditions & facilities
Had wonderful view of the ocean, great service from the staff and the food was fantastic! Overall a great experience for my wife and I!
Stayed 7 nights in Jan 2026

6/10 Okay

Helen

Disliked: Amenities
Small room. Windows no privacy had to close blinds entire stay. Long wait for check in. Few amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, good food and customer service. Beautiful location.
Stayed 3 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities
Clean nice room, excellent restaurant with discount, right by beach.
Stayed 3 nights in Jan 2026

6/10 Okay

consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel and customer service was goo. My complain is the lack of information and updates from Hotel.com to keep informed the customer regarding the events of the hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean with air conditioning. It is close to the beach and the hotel has designated chairs on the beach. Also there is a pool/patio area with a view of the beach. Easy access to excellent restaurants including the Scappata restaurant downstairs. Delicious food and excellent service. If you like being close to the action and beach, stay here. If you want no noise and no people around, maybe it is not for you. We enjoyed the Malecon and excitement of the area with strolls at night. Perfect location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado justo enfrente del mar La comida del restaurante está muy bien. Todo nos gustó. Limpio Ubicación Servicio Comida Todo
Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham

Stayed 2 nights in Nov 2025

10/10 Excellent

Lauren

Stayed 3 nights in Nov 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my first day staying at the Hotel Scapata, not only did they kindly store my bag for hours before check-in, but they went above and beyond to help me. I had ditched my bag with them to go check out El Corchito, a local eco-reserve, and upon my return had left my phone in the cab. The hotel manager took me in his personal vehicle around town to the taxi station and supported me in finding the right driver. Mind you, this was all before I'd even checked in! I was immensely grateful and he was incredibly gracious. Perfect person to work in hospitality. Everything else about the hotel was great, but his generosity is what will stay with me!
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Nov 2025

6/10 Okay

Arjan Jonathan

Liked: Cleanliness
It’s just enough to be decent. Feels like a collection of stuff together without actually working together
Stayed 2 nights in Nov 2025

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
Stayed 2 nights in Aug 2025

8/10 Good

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are very nice. Staff is courteous and helpful. Due to health issue, we were unable to stay the full time and the gentleman at the front desk went above and beyond in helping us cancel the reservation. Luis, the reception manager, has been great in communicating our refund.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kent, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were extremely attentive, and the beach was perfect. A chair was available every time we went to the beach. I will come back again, and recommend this hotel to my friends. Progresso was walkable and quiet, a family, friendly beach town.
Stayed 3 nights in Oct 2025

8/10 Good

Eva

Liked: Staff & service, property conditions & facilities
Nice place! People are very friendly and a safe place to stay. The only one thing is the stairs, there isn’t an elevator and there aren’t room on the first level.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana Anahi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilo limpio seguro todo excelente ☺️
Stayed 2 nights in Sep 2025

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!!!easy access to the beach and the beach is beautiful!!
Stayed 3 nights in Sep 2025

8/10 Good

Alejandro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena habitación, muy ruidosa en las mañanas ya que está ubicada junto a cuartos de servicio y áreas de reuniones de empleados a las 6 am que llegan aventando toallas y sábanas generando ruidos durante al menos 1 hra
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem of a hotel!!!

Amazing people. Very helpful, polite, and patient. Great place to stay. If we are there again, we will stay at this hotel. Towards the edge of the boardwalk craziness.
Stayed 2 nights in Aug 2025

8/10 Good

John

Business traveller
Liked: Amenities, property conditions & facilities
Nice well located property with very helpful staff
Stayed 1 night in Aug 2025

8/10 Good

Gretty

Liked: Amenities, property conditions & facilities
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach location. Excellent restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo, merida

Stayed 1 night in Jun 2025

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location on the boardwalk restaurant has good food room was comfortable
Stayed 5 nights in May 2025