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Japoneza Retreat Centro - Adults Only

3.0 star property
VIP Access

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Photo gallery for Japoneza Retreat Centro - Adults Only

A spacious atrium with a high ceiling, large windows, and abundant greenery.
Creator video - submitted by Kevlangel
A hammock, wooden chairs, potted plants, and a pool in a sunlit outdoor space.
A room with a stone wall, a wooden bed, a large mirror, a wooden chair, and a ceiling fan.
A poolside area with two wooden lounge chairs, a stone bench with a vase, and a stone wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
C. 60 Centro #632 x 79 y 77, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪15 min walk‬
  • Place, Mérida Cathedral
    ‪18 min walk‬
  • Place, Plaza Grande
    ‪18 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Room, Terrace, Tower

A hotel room with a large bed, a TV mounted on the wall, a wooden headboard, a small table with a bottle, and a window with curtains.

Honeymoon Room, Terrace, Tower

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Terrace, Ground Floor

A bedroom with a stone wall, a wooden bed frame, a bench, and two hanging light fixtures.

Superior Room, Terrace, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, Tower

A hotel room with a large bed, a wooden side table, a small wooden table, a bathtub, and a window with curtains.

Junior Room, Tower

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Japoneza Retreat Centro - Adults Only

This smoke-free hotel features 3 outdoor pools, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, massage/treatment rooms and concierge services are on-site. Change of towels is available on request
Japoneza Retreat Centro - Adults Only offers 9 air-conditioned accommodations with espresso makers and complimentary bathrobes. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a separate bath and shower. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Japoneza Retreat Centro - Adults Only, you'll be within walking distance of US Visa Applicant Service Center. You'll find features such as free WiFi in public areas and a free manager's reception, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by foot from US Visa Applicant Service Center and a 1-minute drive from Mérida Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Japoneza Retreat Centro - Adults Only, you'll find 3 outdoor swimming pools, an indoor pool, and a fitness centre. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Japoneza Retreat Centro - Adults Only.

This Colonial Mérida hotel is smoke free.

The hotel hosts a free manager's reception daily.
Japoneza Retreat Centro - Adults Only has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 500 to 1,000 per person
  • A restaurant
  • Free daily manager's reception

Things to do

  • 3 outdoor pools
  • Gym
  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Gravel flooring in public areas
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • No lift
  • Smooth flooring in room

More

  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 12:30 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 1000 per accommodation (varies based on length of stay), plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 500 to 1000 per person
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 12:30 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests should know that 2 cats live at this property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Japoneza Mérida
A Japoneza Retreat Merida Center
Japoneza Retreat Merida Centro Hotel
Japoneza Retreat Merida Centro Mérida
Japoneza Retreat Merida Centro Hotel Mérida

Japoneza Retreat Centro - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 88 reviews
Rating 8 - Good. 11 out of 88 reviews
Rating 6 - Okay. 4 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing area! We had a great time and loved our stay. A little expensive for what you get, but overall a great experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

maria evelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Exelente servicio 👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
It was a superb stay, a hidden gem 👌 PS Don't forget your bathing suit if you are coming here
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE this hotel so much. The pools were freezing during our stay however, the onsen below was enjoyable! I have never been more relaxed at a hotel more than I was staying here. It’s so peaceful and not to mention they have two resident cats that are sweet as can be. Like what!? Just book your stay already!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Eric Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and staff was very friendly. I would stay again for sure
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Our stay was truly wonderful: such peaceful and settling energy of the place. From attention to detail to great service. And of course, the rooms and the property facilities! When I am Coming back to Merida, I am staying there again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bertil

Liked: Cleanliness, amenities, property conditions & facilities
Everything in our stay was excellent. Would highly recommend staying in this hotel. Beautiful, clean, super friendly and helpful staff. It is an experience!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful hotel. Extremely relaxing experience and vibe. Cant wait to go back
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John Daniel

Liked: Cleanliness, staff & service, amenities
Staff could not have been more attentive and helpful. Very unique experience … highly recommended.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little scared when I first got there but the inside is gorgeous and clean and the staff are great. I will definitely be coming back!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities
Extremely peaceful and lovely staff, but it is not acceptable that breakfast isn't included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Best service we've had in years. Rooms are fun to explore, and different than the plain. Can't wait to visit again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

john

Liked: Staff & service, amenities, property conditions & facilities
What a wonderful place the staff was incredible. It was a hidden treasure like your own japanese retreat. Terrific highly recommended.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and Peaceful Retreat

Amazing and peaceful retreat. This place is a hidden gem. You would have no idea how peaceful and beautiful it is from the street since it is accessed through unassuming doors at the street. Wish we had stayed more nights!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel, the accommodations ( rooms , bar, pools) were beautifully done and maintained. I was really happy being away from main area . The staff treated us splendidly. I highly recommend
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique, beautiful and relaxing place. You conpletely forget you are in Downtown Merida. This was a great stay! I would defenetly return. The restaurant is also very good!!
Stayed 3 nights in May 2024
Verified

8/10 Good

Joy Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very sweet. Very responsive to our requests and questions. We didn’t get any food bc the chef’s hours were very short/limited. We used Uber Eats to obtain meals when we didn’t want to go out. The ambiance was great and relaxing. I wish the surrounding were more conducive to a retreat. Lots of dogs barking and the neighbors playing music until 3 am. We also wished the room had more items to keep you self sufficient. I would have liked a small refrigerator in the room to store cold drinks, creamer for my coffee or just water. We threw away a lot of food bc there was no way to keep it safe in the room. All in all it was still a very relaxing vacation. I absolutely loved the serenity of the room, the small Terrance with the hammock, and the tub in the room.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
The Japoneza Retreat was an exceptional place to stay—quiet, peaceful, and incredibly relaxing. While the exterior might initially be a bit surprising, once you step inside, it truly feels like a hidden oasis. We particularly enjoyed the massages and the jacuzzi, which were definitely highlights of our stay. The staff was outstanding, always attentive and eager to accommodate our needs, from arranging taxis and drinks to providing towels and booking tours. The retreat is a short 10–20 minute walk from the town, where you'll find a variety of restaurants and cafes. Overall, a fantastic experience!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as pre wedding hotel. We enjoyed the best message ever received. The place is serene, the rooms and property are beautiful. You are a few blocks from dinning area, and no food service available at hotel. You can order coffee, and there is a bar. You can have food delivered. Beds are great, staff is great, messages are the best!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, relaxing stay!

Wow! Such an amazing stay here! Unfortunately we only had one night here because our flight was the next day, but can’t wait to go back to this place when I’m in Merida again. Everything about this stay was done with so much detail, a green tea go welcome my friend and I, a wet cloth with oils to help relax us immediately, a personalized written note in the room…everything was thought out! We were helped by Jessy and her team and it was such a pleasure! We needed a taxi at 4 am, and it was booked for us in a blink of an eye. My friend and I booked massages ( which include a facial btw) and were so good! Have already recommended to our friends that live in Merida, because everyone needs to stay here! Haha
Stayed 1 night in May 2025
Verified

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ESTUVE EN LA ALBERCA CLIMATIZADA QUE FUE EXCELENTE Y EL DESAYUNO DELICIOSO
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Verenice

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy agradable,.tranquilo y bello, Jesús el chico que nos recibió muy amable, el concepto original, limpio, comodo y el desayuno rico, recomendado
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es mágico!! Hermoso!! Limpio!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
El lugar es muy bonito y el staff es súper amable. Definitivamente volveremos.
Stayed 2 nights in Feb 2026