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Barceló México Reforma

4.5 star property
VIP Access

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Photo gallery for Barceló México Reforma

Indoor pool, open 6 AM to 8 PM, pool loungers
Property video
Porch
Interior entrance
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Paseo De La Reforma 1, Mexico City, 06030
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Executive

Superior Executive | Down duvets, minibar, in-room safe, individually decorated

Superior Executive

9.2 out of 10
Wonderful
(22 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Down duvets, minibar, in-room safe, individually decorated

Superior Room

9.2 out of 10
Wonderful
(371 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Premium Level

Suite Premium Level | Down duvets, minibar, in-room safe, individually decorated

Suite Premium Level

9.6 out of 10
Exceptional
(19 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite City View Premium Level

Suite City View Premium Level | Down duvets, minibar, in-room safe, individually decorated

Suite City View Premium Level

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Premium Level

Superior Premium Level | Down duvets, minibar, in-room safe, individually decorated

Superior Premium Level

8.8 out of 10
Excellent
(70 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló México Reforma

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Barceló México Reforma offers 505 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Barceló México Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at La Fontana, a family restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Indulge with massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Teatro Metropólitan and Palacio de Bellas Artes
Barceló México Reforma offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 6308 square feet (586 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Barceló México Reforma. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
La Fontana – This family restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Sonora Grill – This theme restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open selected days.
B-Market Gourmet Coffee – On-site coffee shop. Open daily.
Daikoku – This restaurant specialises in Japanese cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 7 per night)
  • Extended parking on site (USD 7 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 24 for adults and USD 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B-Market Gourmet Coffee
  • Daikoku
  • La Fontana
  • Sonora Grill

Things to do

  • 24-hour gym
  • 3 hot tubs
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,308 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló México Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 for adults and from USD 18 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

We should mention

  • Pool access available from 6 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló México Reforma Hotel
Barceló México Reforma Mexico City
Barceló México Reforma Hotel Mexico City
Krystal Grand Reforma Uno
Barceló México Reforma Hotel Mexico City

Barceló México Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4126 out of 5244 reviews
Rating 8 - Good. 658 out of 5244 reviews
Rating 6 - Okay. 225 out of 5244 reviews
Rating 4 - Poor. 111 out of 5244 reviews
Rating 2 - Terrible. 124 out of 5244 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruth

Stayed 3 nights in Dec 2025

10/10 Excellent

Norma

Stayed 1 night in Dec 2025

10/10 Excellent

Kareeem M

Liked: Cleanliness, amenities, property conditions & facilities
Honestly was a beautiful experience. Would recommend to include the breakfast, it was fantastic. Overall would go back again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Luis Adrian

Stayed 5 nights in Dec 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. Clean facility, great hospitality.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis Antonio

Stayed 3 nights in Dec 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always smiling and friendly, very helpful. Food, housekeeping, and all service above expectations. About 3.5 km to Chapultepec Park, walked almost everyday. More than 5 Stars rating overall.

10/10 Excellent

Ivette, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2025

10/10 Excellent

Behrooz

Stayed 5 nights in Dec 2025

10/10 Excellent

Xochitl, Chicago

Stayed 9 nights in Dec 2025

10/10 Excellent

Arkady, Buffalo Grove

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
All was great!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean beautiful rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Marta

La habitación muy limpia. El desayuno muy agradable
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness
Every thing was good and clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tianbi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location and complementary drinks!
Stayed 3 nights in Dec 2025

10/10 Excellent

Briseida, Queens Village

Liked: Cleanliness, amenities, property conditions & facilities
Clean and updated rooms. Good location and great amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about it was great from the service to how clean and beautiful it was
Stayed 3 nights in Dec 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were amazing. Everyone is super cordial, and great customer service. Patricia concierge for 10th floor was incredible helpful and nice. The hotel is an area where you can go walking and shopping. The only thing about that area is that they do a lot of peaceful mobilization, that affects the traffic a lot
Stayed 5 nights in Nov 2025

10/10 Excellent

Rosa Elena

Stayed 7 nights in Nov 2025

10/10 Excellent

Alma

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! I loved the location. The only thing that was disappointing was the mini fridge not working. Called but no one ever came to check on it.
Stayed 2 nights in Dec 2025

4/10 Poor

Sergio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
La habitación se siente vieja; había poca agua en la regadera y el cuarto no olía bien. Ya no dan jabón de baño ni shampoo; ahora hay dispensadores pegados a la pared de la regadera y el shampoo se siente de mala calidad, dando la sensación de que estás hospedado en un hotel de paso. Hace unos años aún eran un hotel muy bueno, es una lástima.
Stayed 2 nights in Dec 2025

6/10 Okay

Francisco J.

Stayed 1 night in Dec 2025

2/10 Terrible

Noe, Las Vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid for two beds. When i check in, front desk tells me that they don't have any available but tells me they'll notify me when available-this never happened. When i asked why, the rep says,"you had to come check with us". This was very upsetting because they told me they'd notify me. It mames more sense. The most ridiculous thing happened on the day we're to check out. There was a concert even for Hard Rock Marathon that started blasting music and loud speakers at 4AM j7st a block away from the hotel. We couldn't sleep anymore. To make it worse, the streets were blocked. When i asked why we were not notified, rep said, " we notified you of a march (said march was 15 bl9cks away). They added that they did not know about the concert and the race. I told them i found out through the Maxico city calendar of events and they could've done the same. They responded with theyy were late to work also. Needles to say, i had to walk 5 blocks with my luggage and my kids to get an Uber because of the closed streets. Very disappointed.
Stayed 3 nights in Dec 2025