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Barceló México Reforma

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Indoor pool, open 6 AM to 8 PM, pool loungers
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Suite Premium Level | Down duvets, minibar, in-room safe, individually decorated
Porch
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
Paseo De La Reforma 1, Mexico City, 06030
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Executive

Superior Executive | Down duvets, minibar, in-room safe, individually decorated

Superior Executive

9.2 out of 10
Wonderful
(24 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Down duvets, minibar, in-room safe, individually decorated

Superior Room

9.2 out of 10
Wonderful
(382 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Premium Level

Suite Premium Level | Down duvets, minibar, in-room safe, individually decorated

Suite Premium Level

9.6 out of 10
Exceptional
(19 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite City View Premium Level

Suite City View Premium Level | Down duvets, minibar, in-room safe, individually decorated

Suite City View Premium Level

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Premium Level

Superior Premium Level | Down duvets, minibar, in-room safe, individually decorated

Superior Premium Level

8.8 out of 10
Excellent
(76 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló México Reforma

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Barceló México Reforma offers 505 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Barceló México Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at La Fontana, a family restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Indulge with manicures and pedicures, hydrotherapy or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Teatro Metropólitan and Palacio de Bellas Artes
Barceló México Reforma offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 6308 square feet (586 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Barceló México Reforma. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
La Fontana – This family restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Sonora Grill – This theme restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open selected days.
B-Market Gourmet Coffee – On-site coffee shop. Open daily.
Daikoku – This restaurant specialises in Japanese cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 7 per night)
  • Extended parking on site (USD 7 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 24 for adults and USD 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B-Market Gourmet Coffee
  • Daikoku
  • La Fontana
  • Sonora Grill

Things to do

  • 24-hour gym
  • 3 hot tubs
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,308 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló México Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 for adults and from USD 18 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

We should mention

  • Pool access available from 6 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló México Reforma Hotel
Barceló México Reforma Mexico City
Barceló México Reforma Hotel Mexico City
Krystal Grand Reforma Uno
Barceló México Reforma Hotel Mexico City

Barceló México Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4252 out of 5379 reviews
Rating 8 - Good. 668 out of 5379 reviews
Rating 6 - Okay. 231 out of 5379 reviews
Rating 4 - Poor. 108 out of 5379 reviews
Rating 2 - Terrible. 120 out of 5379 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos Enrique, Long Beach

Stayed 3 nights in Jan 2026

10/10 Excellent

Roxana, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and friendly hotel and staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

salvador, san diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 6 nights in Jan 2026

8/10 Good

Lise

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Jan 2026

10/10 Excellent

Ann

Stayed 3 nights in Feb 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the staff welcoming and location perfect
Stayed 6 nights in Jan 2026

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities
Todo excelente solo el desayuno de la zona premium muy limitado incluso la botana ahora solo un bote de papas antes había más variedad tengo más de 10 años hospedandome ahí y es mi hotel favorito en CDMX
Stayed 3 nights in Jan 2026

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities
The rooms were very clean, organized, and comfortable. The staff were also kind and attentive. I would recommend the hotel to anyone. Especially those visiting the city for the first time. As it a great access point to easily get to and from.
Stayed 2 nights in Feb 2026

10/10 Excellent

binbin

Liked: Cleanliness, amenities, property conditions & facilities
Great location，close to attractions. Room is clean.
Stayed 6 nights in Jan 2026

6/10 Okay

EISMELY

la piscina esta fuera de utilidad
Stayed 4 nights in Jan 2026

6/10 Okay

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous, especially the breakfast staff. I expected the staff to be able to speak English a bit more fluently. The room had some maintenance issues. For example light bulb out, bedside light switch panel was almost removable from the wall.
Stayed 6 nights in Jan 2026

10/10 Excellent

FRANCISCO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
You guys are THE BEST in everything, EXCEPT, that I was a bit disappointed because the swimming pool was not available. I would have appreciated a courtesy message, since your swimming pool was a significant factor in our decision to select your hotel. I know it was not under your control the damage, but it was certainly under your control to still demonstrate your care for excellence in this special circumstances. Other than that we love your buffet! Congratulations to all your staff!
Stayed 10 nights in Jan 2026

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good amenities
Stayed 5 nights in Jan 2026

10/10 Excellent

Martha Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
La atención y la disposición de apoyar en las situaciones que requerimos
Stayed 1 night in Feb 2026

10/10 Excellent

Danzai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room with nice staff at front desk
Stayed 3 nights in Jan 2026

10/10 Excellent

Aquiles

Stayed 1 night in Feb 2026

10/10 Excellent

roxianna Iliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s always a great place to stay.
Stayed 2 nights in Jan 2026

4/10 Poor

James

Disliked: Staff & service, amenities
Buyer beware. All listings for this hotel feature a pool, but that was a nonstarter. The pool was empty of water and looked like it had been for weeks. The room AC was out of service, too. They don't use fitted sheets on the beds, so roll over once, and you're lying on an uncomfortable wrinkled mess of loose sheets. I was short-changed by the coffee stand barista, and after pointing that out to him he still tried to pocket 4 pesos that belonged to me. The breakfast was pretty good, but someone needs to seriously reexamine what they do with the liquid they call coffee at breakfast. There's great coffee to be found in Mexico but unfortunately they don't have any of it at this hotel. I was grossed out when adding some milk to the coffee and watching it turn to the color of gray mud instead of caramel. The Sonora grill served som good arrachera 'Texan' tacos that were supposed to be served with grilled onion. But to get the onion a mini-argument with the wait staff was required, including them bringing the menu to the table again so that they could read it and then agree that onion was supposed to be part of the dish.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice. Wish the pool had been open during our stay. Room was a tad on the warm side, but overall very pleasant stay for the price and location.
Stayed 3 nights in Jan 2026

2/10 Terrible

Julio

Stayed 1 night in Jan 2026

8/10 Good

Juanita, Park forest

Travelled with family
Liked: Cleanliness, amenities
I usually book Barceló when staying in Mexico. While they can be hesitant to accommodate requests due to high demand, the buffet breakfast is great, though the hostess service was a bit standoffish during our family stay of 12. That said, after I had an accidental fall, the staff were extremely attentive and accommodating. Still my go-to place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Stayed 7 nights in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Rooms very nice and cozy with a great view of the city. Only con is that the pool was closed during our stay. We were really looking forward to it. Overall great stay and very close to restaurants and shopping. We would stay again.
Stayed 3 nights in Jan 2026