Camino Real Polanco Mexico

4.5 star property
VIP Access

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Photo gallery for Camino Real Polanco Mexico

5 restaurants, breakfast, lunch, dinner served; international cuisine
Living area
Junior Suite Superior | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Private pool

Popular amenities

  • Spa
  • Parking included

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Chapultepec Castle
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Superior King

9.6 out of 10
Exceptional
(18 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View Two Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View King

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

9.2 out of 10
Wonderful
(75 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(17 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

Camino Real Club King

9.0 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King

9.2 out of 10
Wonderful
(89 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Camino Real Polanco Mexico

Luxury hotel with 5 restaurants and health club
This smoke-free hotel features 5 restaurants, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes and a conference centre are on-site. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
The sightseeing around Camino Real Polanco Mexico gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, free self-parking and 5 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at La Huerta, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 15-minute walk of Museo de Arte Moderno and Tamayo Museum of Contemporary Art
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:30 AM.
La Huerta – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Bistro – This restaurant specialises in international cuisine. Open daily.
Morimoto – This restaurant specialises in Japanese cuisine. Open daily.
Café Tamayo – On-site coffee shop. Open daily.
Bar Blue Lounge – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 490 for adults and from MXN 267 for children
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2094 out of 2792 reviews
Rating 8 - Good. 419 out of 2792 reviews
Rating 6 - Okay. 165 out of 2792 reviews
Rating 4 - Poor. 55 out of 2792 reviews
Rating 2 - Terrible. 59 out of 2792 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Have been going for 40 years

Room service is much better than before - chilaquiles are very good. Room maintenance lacks - shower door scrapes on entry - room 1512 - light can be seen through door at night, entire piece of wood falls off on closet, shampoo bottle doesn't work.... little details. We stayed two weeks at Xmas and then another week over Holy Week. Much improved, but can be better. Phones from 1970 and TV offerings are very poor. Need to have better web-site / better electronics. Restaurants were empty.... muy "desangelados".
Stayed 8 nights in Apr 2025

10/10 Excellent

omar

Stayed 2 nights in Apr 2025

10/10 Excellent

daniel, Los Angeles

Stayed 1 night in Apr 2025

10/10 Excellent

Juan Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

BENJAMIN, Coral Gables

Business traveller
Disliked: Staff & service
O left my refrigerated me some behind and when asking for it just a few hours after checkout they deny the existence of it. Not even gave a chance of believing me. Just a plan and simple "sorry, the maid said there was nothing inside the fridge"
Stayed 1 night in Apr 2025

8/10 Good

Lyle

Stayed 5 nights in Apr 2025

10/10 Excellent

Tara

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Camino Real Polanco! The architecture is super unique and really cool to walk through—it feels like part of the experience. The whole place was really clean and well taken care of, and the staff were all super friendly and helpful the entire time. There are tons of great food options at the hotel, and everything we tried was seriously tasty. We especially loved the breakfast buffet—it had so much variety, and they even did a fun Easter-themed breakfast while we were there, which was such a nice touch! The location is awesome too—it’s just a short walk to Chapultepec Park and the museums. And whenever we needed to go further, there was always a taxi ready to go. Our son had a blast in the pool, and overall, it was just a great place to relax and explore the city. Would definitely stay here again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexican Futurist Fantasy.

A beautiful, brutalist hotel. Built in the sixties for the Olympics. It’s like stepping back into the past with modern amenities. Great area. Ubers cheap as tacos. East to get everywhere and a lovely welcoming oasis from the hustle and bustle outside its yellow walls. great pool. The hotel is being renovated our room was not yet renovated but perfect for our needs. Great bathroom, comfy bed and balcony overlooking the pool and gardens. The sounds of songbirds in the morning a delight and me well as hummingbirds and butterflies. we paid a little extra for the Camino Club benefits which included a great breakfast hosted by the wonderful Jesus. There is also a complementary happy hour early evening. There are fancier or boutiquier offerings out there, but I really enjoyed stay in the futurist 20th century fantasy.
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan Diego

Stayed 1 night in Apr 2025

10/10 Excellent

Juan Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Stayed 6 nights in Apr 2025

10/10 Excellent

Carmenmaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay!
Stayed 3 nights in Apr 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Average hotel, decent value for the money
Stayed 2 nights in Apr 2025

10/10 Excellent

Leticia

Stayed 3 nights in Apr 2025

8/10 Good

Afsheen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant overall. Cleanliness lost a star as there was were two bundles of hair from the previous guest still on the floor. No ability to smoke on the balcony was a letdown as I am an avid cigar smoker. No sauna.
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive design
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is a bit out dated but in general all really good and confortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 1 night in Mar 2025

8/10 Good

ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Apr 2025

8/10 Good

Renato

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rafael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2025