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Camino Real Polanco Mexico

4.5 star property
VIP Access

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Photo gallery for Camino Real Polanco Mexico

Bar (on property)
Exterior
Reception
5 restaurants, breakfast, lunch, dinner served; international cuisine
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta | Premium bedding, minibar, in-room safe, desk

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, minibar, in-room safe, desk

Deluxe King

9.0 out of 10
Wonderful
(98 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

Deluxe Superior King | Premium bedding, minibar, in-room safe, desk

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Suite Chapultepec

Suite Chapultepec | Premium bedding, minibar, in-room safe, desk

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

Camino Real Club King | Premium bedding, minibar, in-room safe, desk

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

Suite Virreyes Superior | Premium bedding, minibar, in-room safe, desk

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View | Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Premium bedding, minibar, in-room safe, desk

Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Premium bedding, minibar, in-room safe, desk

Deluxe Dos Camas

9.2 out of 10
Wonderful
(91 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas | Premium bedding, minibar, in-room safe, desk

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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4.8 out of 5, Exceptional, 1,026 reviews
The price is CHF 213
includes taxes & fees
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About this property

Camino Real Polanco Mexico

Luxury hotel with 5 restaurants and health club
This smoke-free hotel features 5 restaurants, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes and a conference centre are on-site. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
The sightseeing around Camino Real Polanco Mexico gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, free self-parking and 5 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at La Huerta, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 10-minute walk of Museo de Arte Moderno and Tamayo Museum of Contemporary Art
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:30 AM.
La Huerta – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Bistro – This restaurant specialises in international cuisine. Open daily.
Morimoto – This restaurant specialises in Japanese cuisine. Open daily.
Café Tamayo – On-site coffee shop. Open daily.
Bar Blue Lounge – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 490 for adults and from MXN 267 for children
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2461 out of 3243 reviews
Rating 8 - Good. 467 out of 3243 reviews
Rating 6 - Okay. 186 out of 3243 reviews
Rating 4 - Poor. 60 out of 3243 reviews
Rating 2 - Terrible. 69 out of 3243 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Went there for a congress and it was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really convenient for our day and evening travels. The staff were well spoken, really kind and gracious. Hotel was clean and efficient. I was on the 5th floor which was beautifully appointed. Thank you for having me!
Stayed 3 nights in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness
I had breakfast included and discovered that the club and la huerta do not share the benefit. I wish they had told me at the frontdesk
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 6 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Oct 2025

10/10 Excellent

Serjio

Stayed 3 nights in Oct 2025

6/10 Okay

ALEJANDRO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Marco, SANTA FE

Stayed 3 nights in Oct 2025

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Camino Real Polanco! The décor is stunning, everything was spotless, and the staff went above and beyond to make us feel welcome. The location is safe, central, and surrounded by great restaurants—we enjoyed walking everywhere. We’d stay here again in a heartbeat!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mauricio

Stayed 1 night in Oct 2025

10/10 Excellent

pablo adrian

Stayed 1 night in Oct 2025

10/10 Excellent

ANTHONY

Stayed 2 nights in Oct 2025

8/10 Good

Madhusudanan

Stayed 2 nights in Oct 2025

10/10 Excellent

ELISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Oct 2025

2/10 Terrible

Francois

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so great. You get little for the price. Overrated.
Stayed 1 night in Oct 2025

4/10 Poor

Francois

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff were not very helpful
Stayed 4 nights in Oct 2025

8/10 Good

Jane, Reno

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained and centrally located. The front desk staff is attitudinal and generally unhelpful. When I asked questions (I don't speak Spanish), I only got a single answer. No time was taken to help me comprehend the response. Disappointing from a chain I usually enjoy and which I seek out.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jeiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had breakfast one time only and it was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, even better location!
Stayed 1 night in Jul 2025

8/10 Good

john

Stayed 1 night in Oct 2025

10/10 Excellent

Scott, Palm Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to de
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ani

Stayed 1 night in Oct 2025

8/10 Good

Hector

Stayed 3 nights in Sep 2025