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Aparthotel

Collection Suites by Kukun

4.0 star property

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Photo gallery for Collection Suites by Kukun

Presidential Suite with city view | Living area
Suite With City View | 1 bedroom, premium bedding, memory-foam beds, in-room safe
Suite With City View | 1 bedroom, premium bedding, memory-foam beds, in-room safe
Presidential Suite with city view | Bathroom | Hair dryer, towels
Presidential Suite with city view | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
37 Juan Salvador Agraz, Mexico City, 05348
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪10 min walk‬
  • Place, Centro Medico ABC Santa Fe
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite With City View

Suite With City View | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite With City View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive suite With view

Executive suite With view | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Executive suite With view

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe queen suite with city view

Deluxe queen suite with city view | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Deluxe queen suite with city view

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Suite

Deluxe Queen Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Deluxe Queen Suite

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment with city view

Superior Apartment with city view | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Apartment with city view

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite with city view

Presidential Suite with city view | Living area

Presidential Suite with city view

  • 111 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Collection Suites by Kukun

Aparthotel connected to a shopping centre in Mexico City
This smoke-free aparthotel features concierge services. Each apartment features free WiFi, a memory foam bed and premium bedding. Additional amenities include a coffee/tea maker, free bottled water and a hairdryer. Weekly housekeeping is available.
Collection Suites by Kukun offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
With your stay at Collection Suites by Kukun, you're connected to a shopping centre and just a quick walk from Santa Fe Center Mall. Concierge services are available. This upmarket aparthotel has 30 apartments. Free WiFi and a memory foam bed are available in each apartment.
  • Each apartment offers a memory foam bed, premium bedding and a coffee maker
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge and luggage storage
  • 6 minutes by car from Paseo de la Reforma and 13 minutes from World Trade Center Mexico City
  • Dogs welcome for a fee
Collection Suites by Kukun offers its guests concierge services, a lift, and local meal delivery service. The front desk is open around the clock. A complete renovation of Collection Suites by Kukun was completed in October 2024.

This 4-star Mexico City aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Towels provided

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 50 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekly)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Individual decor
  • Individual furnishings
  • Renovated - October 2024

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: MXN 50 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 50 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 450 every 10 days; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Suites by Kukun
Kukun Collection
Escape Santa Fe by Kukun
Collection Suites by Kukun Aparthotel
Collection Suites by Kukun Mexico City
Collection Suites by Kukun Aparthotel Mexico City

Reviews

Collection Suites by Kukun Reviews

8.0

Very good

8.2/10

Cleanliness

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 52 out of 88 reviews
Rating 8 - Good. 10 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 10 out of 88 reviews

Reviews

4/10 Poor

Bibiana

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No Good room and the elevator need more
Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I'm becoming a fan of this place! Last time I stayed at an executive suite and couldn't have been happier. The extra $ more than compensates for your return. If my ROI was already high, it became higher.
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and price.
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I'd like a place like this to be my house! It has a super comfy bed and pillows, super high ceilings, and total privacy! You can still hear some traffic noise, but that, for me, is meaningless as I always use earplugs. The location is great for business in the Sta Fe area. It offers a much better return than your typical hotel room. I will visit more frequently.
Stayed 1 night in Jul 2025

2/10 Terrible

Fernanda

Stayed 2 nights in May 2025

10/10 Excellent

Camron

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Ivonne

Liked: Cleanliness
Great location, apartment is nice, just needs updates
Stayed 3 nights in Mar 2025

4/10 Poor

Raul

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Te cobran limpieza y no lo hacen, habitación asignada sin aire acondicionado, tapón de tina con fuga y no se pudo utilizar, malas noches sin dormí bien por falta de Aire acondicionado
Stayed 3 nights in Feb 2025

4/10 Poor

Rodrigo

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Isolina

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso todo. Muy limpio y relajante
Stayed 1 night in Sep 2024

10/10 Excellent

Isolina

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quedo invitada a regresar. El lugar es espectacular al igual que el personal!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, Houston

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness
Gran lugar! Regresaré
Stayed 1 night in Jul 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, room comfort
Left side of the suite the only thing it didn’t have in kitchen it was perfect for our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Isolina

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue increible

2/10 Terrible

Jose Abel, Zapopan

Stayed 1 night in May 2024

10/10 Excellent

Jose Abel, Zapopan

Stayed 2 nights in May 2024

6/10 Okay

Jose Abel

Business traveller
Liked: Cleanliness, property conditions & facilities
Bathroom very small
Stayed 2 nights in Apr 2024

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jordi

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Habitación MUY sucia.
Stayed 1 night in Aug 2025

10/10 Excellent

Alma Soledad Bravo

Liked: Cleanliness, property conditions & facilities
Buena opción
Stayed 1 night in Jul 2025

10/10 Excellent

Alma Soledad Bravo

Stayed 1 night in Jul 2025

6/10 Okay

LIZBETH ROSAS

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No servia la palanca para jalar el escudado, tuvimos que usar un bote se basura para llenarlo de agua y poder limpiar el escusado. El agua caliente en la regadera se tardó en salir 10 minutos. Al avisar, no nos ofrecieron cambiarnos de habitación ni repararlo, nos dijeron que hasta el otro día lo revisarían y solo ibamos a estar una noche. Falta mantenimiento en general.
Stayed 1 night in Jul 2025

2/10 Terrible

Hugo

Stayed 4 nights in Jun 2025