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NH Collection Mexico City Reforma

4.0 star property

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Photo gallery for NH Collection Mexico City Reforma

Exterior
Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk
Reception
Meeting facility
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(76 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(33 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (View)

Suite, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Suite, Terrace (View)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Terrace (2 Double Beds)

Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (2 Double Beds)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

NH Collection Mexico City Reforma

Hotel with an outdoor pool, 7-minute walk to Paseo de la Reforma
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at NH Collection Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport, shopping centre and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Mexico City Reforma offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

NH Collection Mexico City Reforma Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 778 out of 1474 reviews
Rating 8 - Good. 330 out of 1474 reviews
Rating 6 - Okay. 162 out of 1474 reviews
Rating 4 - Poor. 105 out of 1474 reviews
Rating 2 - Terrible. 99 out of 1474 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only real complaint is the lighting in the rooms, it worked so that you couldn’t just turn on the bathroom light (the bathroom was also a glass box with little privacy) so since I was sharing a room, it meant using the bathroom in the night with my cell phone flashlight. The hotel itself though is pretty sleek. The breakfast was one of the best breakfast buffets I’ve ever had, and the staff was lovely. Also the area is one of the trendiest in the city. Club next door was a little loud at night, but didn’t really bother me much. Area is also very safe, there is literally a massive police headquarters a couple buildings away.
Stayed 4 nights in Aug 2025

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 5 nights in Aug 2025

10/10 Excellent

Piero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un super hotel, centrico y muy cerca de todo, he quedado enamorado de todo. Y el servicio Top! Regresare a este siempre
Stayed 3 nights in Sep 2025

10/10 Excellent

Roger Manuel

Stayed 3 nights in Aug 2025

10/10 Excellent

denisse

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Liked: Staff & service, property conditions & facilities
Area pink
Stayed 3 nights in Aug 2025

10/10 Excellent

Julian

Stayed 2 nights in Aug 2025

8/10 Good

Delfina

Travelled with partner
They need to concentrate on cleaning the rooms
Stayed 8 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Fay

Stayed 2 nights in Aug 2025

10/10 Excellent

manuel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
A hotel it’s not only a building, or a great location , a hotel is an experience and what makes that happen is the people. Efficiency, and service from the heart , we found a new home away from home . Thank you for every single gesture but also every genuine smile , we felt it in our heart we take it with us . Again thank you
Stayed 6 nights in Aug 2025

10/10 Excellent

Fernanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff very friendly and helpful. Their reception is open 24 hours per day, which really helps for those who arrive late in the evening or if you need any assistance. Breakfast was also super good!
Stayed 2 nights in Aug 2025

2/10 Terrible

GUSTAVO ADOLFO MICHELANGE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort

Terrible noise

Noise was absolutely terrible. Impossible to sleep until the near by bars close
Stayed 2 nights in Aug 2025

8/10 Good

Sasan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice when they were reachable. No one answered when trying to call any of the departments from the room. Facilities were nice. Room needs patching, paint and grout touch ups but other than that it was good. I wish they toned down the air freshener in the lobby and 3rd floor. It was very strong. Overall I'd stay there again though
Stayed 5 nights in Aug 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in conveniently located and remodeled. The AC works very well. Towels are nice and large. The breakfast buffet is pricey and they don't even have decaf coffee. There are very noisy night club next to the back of the building that will keep you up ALL night long. The shower floor has almost no depth, so water ends up all over the bathroom floor.
Stayed 4 nights in Aug 2025

2/10 Terrible

GUSTAVO ADOLFO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de limpieza y mantenimiento

El baño esta lleno de hongos
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Omar, Miami Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great as always.
Stayed 3 nights in Aug 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. But if you are a light sleeper not the hotel for you!
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
I liked the hotel and the staff were terrific. The area is a bit noisy but that is to be expected. I wish that the climate control in the room was better. It did not seem to work properly.
Stayed 4 nights in Aug 2025

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Mexico City

Great hotel in a very central location. Great service. Wifi on the 14th floor was a bit unstable, much better by thd pool or in the lobby. Overall very happy with the hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

elia, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Stayed 4 nights in Jul 2025

2/10 Terrible

Aristotle

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, bad at night! Super loud at evening due to loud music around the area of clubs and night clubs especially if your room is at the higher up. Front guest terrible service, they were unapologetic and unfriendly. They need to be trained on hospitality service for sure. Housekeeping slow, they miss cleaning my room 2 days in a row! I ask front desk to clean and they didn’t clean my room until the next day. Highly do not suggest staying in this hotel for more than 1 nights! If you’re desperate of a place to stay this a a good options but I highly avoid booking at this NH Reforma location! You can get a better hotel somewhere else like Condesa or Roma Norte!
Stayed 6 nights in Aug 2025