Sevilla Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Restaurant
Interior entrance
Exterior
Panoramic Suite, 2 Queen Beds, City View, Tower | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(78 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(73 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Standard

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Single Suite Master

  • Sleeps 2
  • 1 King Bed

Suite Master

  • Sleeps 4
  • 2 Queen Beds

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

Room Standard

  • Sleeps 2
  • 1 Queen Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the value of their stay
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1665 out of 2619 reviews
Rating 8 - Good. 561 out of 2619 reviews
Rating 6 - Okay. 217 out of 2619 reviews
Rating 4 - Poor. 87 out of 2619 reviews
Rating 2 - Terrible. 89 out of 2619 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with family
Liked: Staff & service
La verdad es que cuando leí los reviews de otras personas me asusté porque yo ya había hecho mi reserva, pero creo que la gente espera que este sea un hotel nuevo cuando claramente no lo es. Yo viajé con mi esposa y mi hijo y quedamos fascinados del hotel, mi hijo adoró la piscina y la aventura de que desde el elevador se ve todo el hotel. Nos encantó sobre todo la ubicación del hotel, está súper súper súper céntrico y se puede ir a cualquier lado turístico y tiene una parada de bus enfrente con la que uno se puede mover a donde sea. Cabe mencionar que pedimos comida a la habitación y esta estaba espectacular, también el personal del Hotel siempre fue muy amable muy atento y estaban pendientes de lo que necesitáramos. Insisto el hotel no es nuevo, y esto se nota sobre todo en el baño, nuestra regadera tenía una gran Fuga que cada vez que nos bañábamos el agua se salía por todo el piso, pero fuera de esto no tuvimos problemas ni de malos olores ni de ver cosas extrañas, en general nos fue muy bien, quisiera darle cinco estrellas pero por el tema de la fuga del baño le doy 4, Pero sí he de decir que cuando vuelva a Ciudad de México seguramente consideraré quedarme nuevamente aquí, gracias por todo
Stayed 5 nights in Apr 2025

10/10 Excellent

Marina, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Veronica V

Stayed 4 nights in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Mexico City, staff the rooms and not to mention the location, to perfection.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

2/10 Terrible

Janette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, great location but water leaks from shower. The faucet gets clogged. The smell of drain in the room. Service has declined.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

jose guadalupe

Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIP Service and hospitality!

I truly enjoy the whole atmosphere, cleanliness, friendliness and a great attitude from the whole stuff. I tip handsomely every worker I interact and even leaved a tip to the housekeeper. They are the hidden heroes that keep the rooms in VIP conditions. I will come back and I will tell my associates how great the Sevilla Palace hotel is! You guys were my lucky charm because I have great sucess in my business proyect. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Stayed 1 night in Mar 2025

10/10 Excellent

Lizeth

Stayed 2 nights in Feb 2025

8/10 Good

joel

Liked: Cleanliness, property conditions & facilities, room comfort
La propiedad esta bien El Restaurante buffet muy caro para lo que ofrecen el, personal de Reception es muy poco amable
Stayed 5 nights in Mar 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, staff & service
There is no food and beverages service on the pool area and they allow foreigner guests only to introduce alcohol but not for national guests please pay attention to this opportunity areas.
Stayed 1 night in Mar 2025

10/10 Excellent

Jazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and great staff.
Stayed 4 nights in Mar 2025

2/10 Terrible

cesar

Stayed 2 nights in Mar 2025

8/10 Good

REYNALDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

6/10 Okay

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Old facility. Tub wasn’t draining and room wasn’t that clean. The pool isn’t what it seems like in the photo. It’s pretty small. Room service took some time to get. The people were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lousi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly, kind, and helpful staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025