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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Rooftop terrace
Restaurant
Exterior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Senate of the Republic
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(104 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Loft

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Loft

Executive Loft | In-room safe, desk, laptop workspace, iron/ironing board

Executive Loft

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • City view

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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2052 out of 3108 reviews
Rating 8 - Good. 616 out of 3108 reviews
Rating 6 - Okay. 240 out of 3108 reviews
Rating 4 - Poor. 94 out of 3108 reviews
Rating 2 - Terrible. 106 out of 3108 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena relacion estancia,costo calidad
Stayed 1 night in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for experiencing the parade.
Stayed 2 nights in Oct 2025

10/10 Excellent

Montreux

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. A bit outdated, but still nice
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Neil Hyer, Mesquite

Liked: Cleanliness, staff & service
The hotel is acceptable for the price. What ALWAYS drives me crazy there is their absolutely hard and fast rule that no one can check in before 3pm even though it's obvious that rooms are available. It's horrible. It leads to huge crowds waiting to check in, insufferably long, slow lines for check-in as 3pm approaches, and huge waits for elevators Virtually every hotel in Mexico allows earlier check-ins if rooms are available. The policy is unbelievable disrespectful, especially to returning, loyal customers. Last year we had to change rooms the second morning due to a huge maintenance issue. We packed up, went downstairs, and they actually made us wait for a replacement room until 3pm! We sat in the lobby with our re-packed suotcases from 10am until 3pm. I've never been treated so disrespectfully by a hotel in my life.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Ericka Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua de la alberca es calientita
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio muy profesional de todo el personal, en especial Francisco de recepción y Elias de botones, el personal de limpieza de cuartos y todos el equipo es muy cortes y amable.
Stayed 9 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hot tub and staff is very friendly and professional! Elias from concierge is extremely nice and courteous!
Stayed 8 nights in Oct 2025

10/10 Excellent

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

VICTOR

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

LUIS FERNANDO

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect
Stayed 1 night in Oct 2025

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms was not ready at the time of check in.
Stayed 3 nights in Oct 2025

8/10 Good

Graciela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment. Room too cold
Stayed 3 nights in Oct 2025

10/10 Excellent

Efren

Stayed 3 nights in Oct 2025

10/10 Excellent

Victor Eduardo

Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveller
Liked: Staff & service
I've stayed in the Sevilla Palace dozens of times over the years and it is definitely decent value for your money. I also like the 1970's style of the building super cool. The location is also solid for meetings on Reforma. That said, the place is definitely dated. It's clean and well maintained, but it's impossible to get around the fact that it was last updated a long time ago and stuff is starting to be in bad repair. I'd also update the gym; it's a time capsule of the 1980s. That said, I would (and will) stay here again, no problem. It's just not in my top 5 for Mexico City, and years ago it used to be one of my go-to hotels.
Stayed 2 nights in Sep 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

8/10 Good

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower door does not keep water inside. Bathroom floor gets flooded.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here back to back at this property. Love it here. Great looking Hotel inside and out. Amazing places to eat all around and near by. I will return.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considero que podrían mejorar la calidad de los colchones y sus bases ya que son ruidosos y se mueven mucho, asimismo el mantenimiento de su grifería deja mucho que desear
Stayed 1 night in Sep 2025