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Best Western Gateway to the Keys

2.5 star property

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Photo gallery for Best Western Gateway to the Keys

Lobby
BBQ/picnic Area
Reception
Premium bedding, in-room safe, laptop workspace, iron/ironing board
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
411 S Krome Ave, Florida City, FL, 33034
  • Place, Prime Outlets Florida City
    ‪11 min walk‬
  • Place, Florida Keys Factory Shops
    ‪11 min walk‬
  • Place, Florida Keys Outlet Marketplace
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Gateway to the Keys

Hotel in Florida City with free breakfast and 24-hour business centre
An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Gateway to the Keys. During your stay, you'll be within walking distance of Florida Keys Factory Shops. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Florida Keys Factory Shops and Prime Outlets Florida City
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at Best Western Gateway to the Keys. Self parking is free.

This Florida City hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 646 out of 1220 reviews
Rating 8 - Good. 303 out of 1220 reviews
Rating 6 - Okay. 146 out of 1220 reviews
Rating 4 - Poor. 73 out of 1220 reviews
Rating 2 - Terrible. 52 out of 1220 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Newton Falls

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Easy check in and out. Pool was nice. Great property. 4th time I’ve stayed there. Many more to come.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeannetta, Newberry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room . Staff was friendly and professional. The breakfast was plentiful and restocked timely. I would stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Finalyn

Stayed 1 night in Sep 2025

10/10 Excellent

Renato

Stayed 1 night in Sep 2025

4/10 Poor

Linda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We could not find a good restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hailey

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beat western

The person who checked us in was very helpful and let me know about the hotel. Bed was very comfortable and the pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Carmella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Clean, quiet and reasonable
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

John F

Liked: Amenities
Disliked: Property conditions & facilities
While the staff was friendly, the bed needs to be replaced desperately. Lumpy and stiff, as were the pillows. I woke up with bites all over me. It could have been mosquito bites, I'm still not sure. Walls are thin, music playing a few rooms down could be heard quite clearly.
Stayed 1 night in Sep 2025

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The continental breakfast had many options which I really appreciated. The room itself was basic but well maintained and clean. My only gripe with this property is that there an early check in policy that I was not aware of when I booked through Expedia. Apparently if you want to check in early it now costs a fee of $30. Very inconvenient but I know it’s not this properties fault, I guess it’s a Best Western policy now.
Stayed 1 night in Sep 2025

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing , friendly staff, they accommodate us according to my needs .property was clean, area was good. The room was ok.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything is close by
Stayed 3 nights in Aug 2025

10/10 Excellent

Dariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im very like Super clean
Stayed 1 night in Aug 2025

10/10 Excellent

Leibeth

Stayed 1 night in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
verry good
Stayed 3 nights in Aug 2025

10/10 Excellent

Jack

Stayed 3 nights in Aug 2025

10/10 Excellent

jason

Stayed 1 night in Aug 2025