Against my better judgment I booked after reading the reviews on here. There were only two. We stayed for 10 days and actually were grateful for how clean and cute this property was. Housekeeping did a great job of keeping the common areas clean, hallways and property. You are responsible for your own laundry which there is an older speed queen set (OG of washer/dryers) at least on the seventh floor where we were. It worked great. I honestly wish we couldâve stayed longer but we had to get back home. The biggest problem that we had was we extended our stay by two days and we had to end up calling the 800 number so he could reset our code to the old one because our code got changed after our time initially ran out. It was great because the entrance of the building there was a male room so if you stay there and want Amazon packages delivered the Amazon people would just put them in the mail room which we had done multiple times. The pictures make this look like it is a duplex or maybe something that is easily handicap accessible. We didnât realize that itâs basically a big apartment building that is seven stories. I looked at one of the reviews because they said that the elevator wasnât working. I was one of the many people that go to Miami for surgery and wanted to make sure that the elevator was working. I called the one 800 number and they said that the elevator had been working, which it was fine the whole time we were there.
Elevator was not working. No mentioned in the Vrbo app that the fee was supposed to be paid to another company. Only texts received from this other company. No phone number provided. Only when Vrbo called them is when I was able to speak with someone and canceled my stay.
Booking
Booked through Expedia. Had to make an account with VRBO. Selected to pay at location - but thereâs no reception area. Found out there were more forms to fill out that werenât Expedia or VRBO related. Sat in the lobby at night trying to get hold of someone to figure out how to checkin. Very frustrating.
Location
About 15 mins walk into coconut grove. Supermarket nearby.
Building
Itâs pretty run down. The elevator looks like itâs on its last legs but saw a notice saying thereâs maintenance scheduled. Looks like a bullet hole in the elevator door. The exterior of the building is run down, bricks falling off the surrounding wall. Itâs pretty crumby and wasnât expecting it from the photos
Apartment unit
Unit was clean but bit of a weird smell. The hot water for the shower took 5-10 mins to heat up, also the body wash must have been watered down about 10x.
The unit is right next to the laundry room where people use in the early hours slamming metal doors - which woke me every night. Itâs by a main road as well where people drag their cars so that constantly kept me awake. I could hear the neighbours television from the unit itâs joined to.
Overall
Would I stay here again. No chance. Itâs been a long time since Iâve been this disappointed from accommodation