Eden roc is in need of an update. I’ll start with the positive though. The staff was really kind, attentive, professional, and friendly. Also, we had a wonderful meal at nobu on NYE, with no reservation. We waited maybe 5 mins and got seated at sushi bar and the dining room was full. Our server was wonderful.
The negative- the hotel is old. The rooms are bare, we had. 10-12’ wall with nothing on it, no sofa, desk, etc. Our room balcony door didn’t lock (traveling with kids), our bathroom door handle was non existent, the shower handle fell off on first use, the bathroom mirror was coming out of the wall, the tv didn’t work for the first 3 days we were in the room, and we had no robes, not enough towels for 4, etc. it just felt like the standard was low and in need of updating. The view is beautiful, the room is dingy.