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Holiday Inn Express & Suites Miami - Hialeah by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Miami - Hialeah by IHG

Free daily continental breakfast
Property amenity
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6650 W 20th Ave, Hialeah, FL, 33016
  • Place, Palmetto General Hospital
    ‪3 min walk‬
  • Place, 49th Street Shopping Area
    ‪18 min walk‬
  • Place, Westland Mall
    ‪20 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(125 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(116 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Miami - Hialeah by IHG

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express & Suites Miami - Hialeah by IHG offers 146 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hialeah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Miami - Hialeah by IHG. During your stay, you're just a quick walk from Palmetto General Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by foot from Palmetto General Hospital and a 3-minute drive from Hialeah-Miami Dade College
Holiday Inn Express & Suites Miami - Hialeah by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Miami - Hialeah by IHG. Free self parking is available.

This Hialeah hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Miami-Hialeah Miami Lake
Holiday Inn Express Hotel Miami Lake
Holiday Inn Express Miami-Hialeah Miami Lake

Holiday Inn Express & Suites Miami - Hialeah by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 759 out of 1369 reviews
Rating 8 - Good. 296 out of 1369 reviews
Rating 6 - Okay. 156 out of 1369 reviews
Rating 4 - Poor. 80 out of 1369 reviews
Rating 2 - Terrible. 78 out of 1369 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrea

Travelled with group
Liked: Staff & service, amenities
The staff were very friendly and helpful. Breakfast was great with many options and maintained by staff. There are many hospitals around so you hear sirens frequently.
Stayed 5 nights in Nov 2025

8/10 Good

Dennisha

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room and amazing staff
Stayed 8 nights in Nov 2025

8/10 Good

Zain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old scuffed up rooms but lobby and outside looked renovated. Breakfast somewhat limited and of medium quality
Stayed 3 nights in Nov 2025

10/10 Excellent

raul

Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
The entire room had the smell of mold, and it was visible in the shower. The internet was terrible, we barely had connection for the two days we stayed there. Very disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

2/10 Terrible

Rachel, Bunnell

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were nice but the condition of the room was terrible! The room had a strong odor of mold and mildew. While looking around the room, there was a painted section on the wall near the air conditioner that was trying to cover the discoloration from mold. The corner on the floor near the air conditioning was peeling from the wall, white-ish color like mold. I have allergies to mold and mildew, I couldn’t even stay in the room, having to check out shortly after getting there. I had to find another room with a different hotel, I could not take a chance that the hotel would just put me in another room with such toxic conditions for my health. Also, my trip was cut short because I now paid for a room that was not suitable for health reasons, to go pay for another room. I will be contacting the property manager today, they should refund the room and pay someone to fix it properly! I have stayed at Holiday Inns all over and have never been so disappointed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THE ROOM WAS CLEAN AND THE STAFF WAS VERY FRIENDLY AND CORTEOUS
Stayed 1 night in Nov 2025

10/10 Excellent

Marlene, North York

Stayed 1 night in Nov 2025

6/10 Okay

Alven Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Yenisey

Stayed 2 nights in Nov 2025

10/10 Excellent

Marta

Stayed 3 nights in Nov 2025

10/10 Excellent

Altabeyris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Carlos J

Stayed 1 night in Nov 2025

8/10 Good

leidys

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The check-in was great! The room is beautiful and immaculate. Love the 24 hour coffee in the lobby! I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

carlos

Stayed 1 night in Nov 2025

10/10 Excellent

jorge

Liked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Gema

Stayed 2 nights in Sep 2025

2/10 Terrible

Gema

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
After several stays and trying to give them a chance to improve, I will not stay here again. Their hotel needs to be demolished and rebuilt. There is mold in rooms, housekeeping doors a terrible job. I have messaged with Ronald at the hotel and sent him pictures of some of the things that are wrong with this place. He requested I contact you because he is willing to refund one night after he saw what i dealt with. Not sure how you guys can make that happen. This place is terrible and even a health hazard.
mold around that round thing
Headboard dirty and top was dusty
pillow case had stains and bedsheets smelled like they hadn't been changed from previous guests. I take my own because I no longer trust housekeeping. However, this should not be happening.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Stayed 2 nights in Nov 2025

10/10 Excellent

humberto

Business traveller
Liked: Cleanliness, amenities
Excellent great location
Stayed 1 night in Nov 2025

6/10 Okay

Gordon

Noise above 518 was constant pulsing vroom vroom and very disturbing at night. Main A/C unit for hotel?. Suite was good as was housekeeping staff. Breakfast was very busy with not enough seating on all 3 days we were there. Choices were basic but regularly refilled.
Stayed 3 nights in Nov 2025

2/10 Terrible

Jason

Stayed 1 night in Nov 2025