Hi, the staff was lovely however we had asked for early check in and were told 3pm was the earliest. We sat in a lobby with other people waiting for many hours while they cleaned our room. We were exhausted and this was not ideal. The luggage storage was great and the place itself was âokâ but there was no hot water in the kitchen or bathroom sinks. Just the shower. There isnât much within walking distance of the place and a loud nightclub downstairs with people cheering etc till 3am :(
We were gone for a concert that night when we got back and wanted to park, there were zero spots. luckily the watch guy let us park on the curb but maybe some more parking would be good. Maybe i shouldâve
Nice place, close to down town mall, within walking distance to target, Ross, and the Mall. Would definitely recommend! We will be back to stay here again.
Firstly to be fair to them we arrived on New Yearâs Eve and the problems we experienced may have been exacerbated by the timing and the shortage of staffa. We were there for 3 nights and for the first 2 days we had no working shower. It was unusually cold in Miami and we asked for extra blankets. We finally got some for the final night. The worst aspect of the hotel was the bed. It was very uncomfortable and kept breaking because the slats were not secured. You donât expect to keep having to get up in the middle of the night to repair your bed. Itâs also far from any eating places.