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Quality Inn & Conference Centre

2.5 star property

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Photo gallery for Quality Inn & Conference Centre

Indoor pool, pool loungers
Free daily buffet breakfast
Lobby
Reception
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
924 King Street, Midland, ON, L4R 0B8
  • Place, Little Lake Park
    ‪13 min walk‬
  • Place, Bamboo Spa
    ‪2 min drive‬
  • Place, Midland Cultural Centre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(80 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet friendly)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Conference Centre

Bayside hotel with free breakfast and fitness centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Quality Inn & Conference Centre offers 121 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

40-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Quality Inn & Conference Centre. During your stay, you'll be within walking distance of Little Lake Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from Little Lake Park and a 2-minute drive from Huronia Museum
  • Pets welcome for a fee
As a guest of Quality Inn & Conference Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 16533 square feet (1536 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this Midland hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Quality Inn & Conference Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16,533 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 56.5 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 56.5 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Highland Inn Conference Centre
Best Western Plus Highland
Best Western Plus Highland Inn
Best Western Plus Highland Inn Midland
Best Western Plus Highland Midland
Best Western Highland Inn Conference Centre
Quality Inn Conference Centre
Best Western Plus Highland Inn Conference Centre
Highland Inn Midland
Highland Midland
Quality Inn Midland
Quality Midland
Quality & Conference Midland
Quality Inn Conference Centre
Quality Inn & Conference Centre Hotel
Quality Inn & Conference Centre Midland
Quality Inn & Conference Centre Hotel Midland

Quality Inn & Conference Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Angelica

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
PROS - Staff was accommodating and arranged for our group to stay in adjacent rooms - Convenient for group travel - Smooth check-in process - Clean CONS - Serious safety issue with the bed: There was a large, pointed metal piece sticking out from the box spring, hidden by the bed skirt. I hit my leg on it, and it could have seriously injured my son. When we told staff at check-out, the front desk clerk immediately knew what I was referring to and said, “Oh, the metal from the box spring, right? Haha, yeah yeah, our maintenance is already aware of that.” She didn't apologize or seem concerned, which was disappointing. If they’re aware of the issue, guests should definitely be warned before entering or the problem should be fixed. - Unpleasant room odor: My friend's room smelled like fish after turning on the heater (Room 258) - Lack of privacy in some rooms: Certain rooms face the hotel’s indoor dining area. If you're assigned one of these, be prepared to keep your curtains closed at all times unless you're comfortable with people being able to see into your room.
Metal from Box spring frame sticking out. Very dangerous as it's covered by the bedskirt.
Stayed 1 night in Oct 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Sep 2025

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, room comfortable, everything we needed. However, the smell of pot in hallways was very prevalent and not nice. We will consider this on next visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Caitlyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rushed out of our room by housekeeping knocking multiple times for 2 hours until check out time. Cleaning doors while we are still there and waiting in the hall for us to leave
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

6/10 Okay

Susan

Indoor pool was in poor condition - water very cold - unheated. Hallway to pool ALL vinyl flooring loose and bubbled. Rooms were ok. Shower walls loose plastic panels - dated but clean. Breakfast the usual for a budget hotel. Grounds unsightly - worn concrete paths and weeds.
Stayed 2 nights in Oct 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is easy to find and is close to main street Midland and not far from Penetanguishene. It was very clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quality Inn is a Quality Inn
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a double room And was given a single room Told the reception and the answer was the pictures online are not of this hotel. So overall very disappointed especially for the price I paid !!! The property is tired and need major upgrades The breakfast was terrible Definately not recommend this property
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Stayed 2 nights in Sep 2025

8/10 Good

aisha kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service
The staff were kind and accomidating. The rooms were clean and comfortable. If you're expecting the Ritz you will be dissapointed, but you certainly should not be while staying at a budget hotel. You get what you pay for.
Stayed 1 night in Sep 2025

8/10 Good

Anik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Bed was comfy. Nicely decorated. Very cute dining area and pool. Good price. Good location. Carpets needs to washed. Smelled like smoking in room
Stayed 2 nights in Sep 2025

6/10 Okay

Lynda

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel itself is very dated and could use a sprucing up. The hotel main areas and my room were clean but the back area I was instructed to use to enter the hotel was dirty. Didn't look like it had been swept or mopped in ages. The area surrounding this area was also unkept. One of the reasons I booked this hotel was because it advertised that there was an on-site restaurant. Not true. This restaurant, The Library, closed in March/25. Please update this information. My room was clean and both the bed and pillows were comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Debbie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hall carpets were dirty. Hot tub was luke warm. Otherwise was great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Vaso

Travelled with partner
Liked: Amenities
Clean and quiet
Stayed 1 night in Sep 2025

4/10 Poor

Heather

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Service was great but the room was terribly run down. We stayed here before and the room was clean and in decent shape. After this visit I won’t be back.
Stayed 1 night in Sep 2025

6/10 Okay

Rachael

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025