The front desk were all great! From the moment we checked in, we felt welcome. Very clean hotel & the complimentary drink testing in the lobby was amazing !!
Totally misleading facilities. We thought we had booked a hotel with the lovely spa from Spa Wonders, but it is located 800 meters from the hotel and must be paid for separately. Granted, you get a 10% discount, but it costs âŹ144 for 2 people â very disappointing. Furthermore, there is no bar or restaurant at the hotel, which was also difficult to figure out from the hotel page on hotels.com. The hotel was furthermore more expensive than other options we had looked at in Milan. It says it is a 4-star hotel â I would rather call it a 4-star cabin.