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ZZZleepandGo MXP

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Basic Single Room (Capsule - Public Bathroom in Apt) | Free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Malpensa 2000 Terminal 1, Aereoporto Malpensa, Ferno, VA, 21010
  • Place, Volandia Museum of Flight
    ‪16 min walk‬
  • Place, Safari Park
    ‪26 min drive‬
  • Place, Fiera Milano Exhibition Center
    ‪44 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪3 min walk‬

Room options

View all photos for Basic Single Room (Capsule - Public Bathroom in Apt)

Basic Single Room (Capsule - Public Bathroom in Apt) | Free WiFi

Basic Single Room (Capsule - Public Bathroom in Apt)

  • Sleeps 1
  • 1 Single Bed

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About this property

ZZZleepandGo MXP

Along with a 24-hour front desk, this smoke-free capsule hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include ATM/banking services. Bathrooms are shared.
ZZZleepandGo MXP offers 4 accommodations. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
With your stay at ZZZleepandGo MXP, you'll be connected to the airport and within walking distance of Volandia Museum of Flight. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a lift and an ATM
  • 6 minutes by car from Volandia Museum of Flight and 10 minutes from Castelnovate Ruins
ZZZleepandGo MXP offers its guests express check-in, express check-out, and an ATM. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Shared bathroom

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in start time: 8 PM; check-in end time: 8:00 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 8 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please be advised that this property is a Capsule accommodation and not a standard hotel. Bed linens are provided, but no blankets. The airport public bathrooms are available nearby.

There is no front desk at this property. Guests check-in and access their Capsule accommodation by entering the mobile phone number provided after booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 15 December to 15 January, EUR 0.50 per person, per night
  • A tax is imposed by the city: From 16 January to 14 July, EUR 0.50 per person, per night
  • A tax is imposed by the city: From 15 July to 31 August, EUR 0.50 per person, per night
  • A tax is imposed by the city: From 1 September to 14 December, EUR 0.50 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ZZZleepandGo MXP Inn Ferno

ZZZleepandGo MXP Inn

ZZZleepandGo MXP Ferno

ZZZleepandGo MXP Ferno

ZZZleepandGo MXP Capsule Hotel

ZZZleepandGo MXP Capsule Hotel Ferno

ZZZleepandGo MXP Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 8 out of 38 reviews
Rating 2 - Terrible. 10 out of 38 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ashley

Liked: Cleanliness
Disliked: Room comfort

Hard to find

I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep
Stayed 1 night in Feb 2024

6/10 Okay

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
Very convenient location. It is located in the airport so it is noisy— to be expected. Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.
Stayed 1 night in Oct 2023

2/10 Terrible

Antonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont throw your money away

Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.
Stayed 1 night in Sep 2023

2/10 Terrible

Baye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0/5 Do not recommend

I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.
Stayed 1 night in Sep 2023

2/10 Terrible

Abdul Jameel

Stayed 1 night in Aug 2023

2/10 Terrible

jose

Stayed 1 night in Jun 2023

10/10 Excellent

De Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort

Complicated check-in and noisy but decent sleep

You need your phone number to check-in through a screen... but it did not work! The "hotel" doesn't have after-hour customer service, so I ended up calling hotels.com which told me to use a different phone number (never heard before!) as a chek-in code. Why wasn't this included in the confermation email? Moreover: decent hotel pod in a noisy point at the airport (close to the bathroom), and no noise insulation.
Stayed 1 night in Jan 2020

6/10 Okay

Giorgio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I stayed twice in a few days. After the first visit I reported some issues. The main one being that the roof panel did not close when I selected that. This means the there was nothing to stop/reduce noise or shut out the light in the terminal building. I received no reply to my report and was allocated the same unit (number 3) the next time and no repairs had been made. There is no pillow just a slight rise in the mattress level where the head goes and I had to use a towel to sleep on. There are no covers and no control of the temperature which is the ambient temperature of the terminal building. I did not realise the Terminals were so far apart and required a bus transfer. There are no signs in the terminal to find the units and a check-out time of 08:00 is too early.
Stayed 1 night in May 2019

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient, inexpensive, basic accommodations

Great option for those with an early morning flight. Accommodations are minimal, but sufficient. Location was right next to a public toilet, so relatively convenient. Ear plugs recommended as you have the background airport noise. CHECK-IN was a bit cryptic. You'll need the phone number the reservation was booked with (without the country code, i.e. 10 digits for US numbers) and this will be your code for entry and exit. I had to try two "cabins" before I was able to Check-in, and the error messages were not very helpful. There is 24/7 phone support available (I got in without using that), so while I would recommend ZZZleepandGo in general, you need to be able/prepared to call phone support. [The airport has free wifi, so you can phone if your phone supports e.g., Skype or similar.]
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Marcia

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Pack your pillow and blanket.

Wish there was a blanket!
Stayed 1 night in Jan 2019

8/10 Good

James

Liked: Cleanliness

Very hard mattress and lack of pillow

The pillow was non existent and the ventilation was not good...warm temp
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

To save money if you travel solo or with close fi

Was last minute option and did work great
Stayed 1 night in Oct 2018

2/10 Terrible

ANTONELLA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.
Stayed 1 night in Mar 2024

2/10 Terrible

Yasuhisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
正しいパスワードで解錠できなかった。
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un po’ cara, ma molto comoda se non ci sono i mezzi
Stayed 1 night in Oct 2023

2/10 Terrible

Kei

Stayed 1 night in Aug 2023

4/10 Poor

Nikol

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend at all!

The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O ecrã no interior da cápsula estava avariado, não permitindo desligar as luzes no interior nem fechar o teto, tive que dormir com a luz ligada a noite toda e a ouvir todo o ruído no exterior à cápsula, tendo sido uma noite muito mal dormida.
Stayed 1 night in Jun 2023

6/10 Okay

Dani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Practic but noisy

It's really practic and good idea this kind of places inside the airport, but in Malpensa is put in a wrong place: noisy, with people messing around during all the night, and also speaking close to your capsule and It's not insonoritzate. Positive thing, is to have a Whatsapp number to resolve your check-in problems.
Stayed 1 night in Mar 2023

6/10 Okay

Maria Carla

Stayed 1 night in Mar 2022