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Hotel Tibisay

4.5 star property

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Photo gallery for Hotel Tibisay

A hotel room with a large bed, a desk with a coffee maker, a chair, and a view of the outdoors.
A pool area with a stone wall, a waterfall feature, and a sign.
A restaurant with a bar area, multiple dining tables with chairs, and a view of the street outside.
A hotel reception area with a curved reception desk, a clock, and framed awards on the wall.
A modern living room with a flat-screen TV, a dining table, a sofa, and a large window offering a view of the outdoors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Universidad Antiguo Cine Tibisay, Sector Mina, Milla, 5101
  • Place, Merida Cathedral
    ‪4 min drive‬
  • Place, Museum of Modern Art Juan Astorga Anta
    ‪4 min drive‬
  • Place, Plaza Bolívar
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Mountain View

A hotel room with a large bed, a desk with a coffee maker, a chair, and a view of the outdoors.

Deluxe Room, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Double Room, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Superior Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Tibisay

Along with a full-service spa, this smoke-free hotel has a casino and an outdoor pool. Free buffet breakfast and free self parking are also provided. Additionally, a restaurant, a nightclub and a health club are on-site.
Hotel Tibisay offers 79 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include facials and body treatments. The spa is open daily.
With your stay at Hotel Tibisay , you'll be connected to a shopping centre and within walking distance of Museum of Modern Art Juan Astorga Anta. Free breakfast, free self-parking and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments or massages at SPA
  • Amenities include locker space, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Museum of Modern Art Juan Astorga Anta and a few minutes from Parque Los Conquistadores de la Sierra
Hotel Tibisay offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A casino, a nightclub, and spa services are also featured at the luxury Hotel Tibisay . Self parking is free.

This 4.5-star Milla hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:30 AM.
Restaurante Blanc – On-site family restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Blanc

Things to do

  • Arcade/game room
  • Bowling alley
  • Casino
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Bowling alley
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • In the mountains
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tibisay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tibisay Merida
Hotel Tibisay
Tibisay Merida
Tibisay
Hotel Tibisay Hotel
Hotel Tibisay Merida
Hotel Tibisay Hotel Merida

Hotel Tibisay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.0/10

Cleanliness

10/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Rosana

Disliked: Cleanliness, amenities
Hicimos la reserva y cancelamos por la aplicación de ustedes. Al llegar al hotel nos dijeron que ellos no tenían contrato directo con ustedes nos dejaron esperando en el lobby 40 minutos
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo impecable
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Christian

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose Martin

Stayed 1 night in Dec 2025