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Potawatomi Hotel & Casino

4.5 star property
VIP Access

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Photo gallery for Potawatomi Hotel & Casino

Experience the excitement of gaming and dining in this lively space with slot machines, arcade games, a bar, and comfortable seating.
Experience the hotel's modern design with a prominent entrance and lush green surroundings.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area, dining table, and flat-screen TV.
Relax in our cozy seating areas, surrounded by a central counter for ordering.
Two beds with crisp linens and comfortable seating area offer a city view.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
1611 West Canal Street, Milwaukee, WI, 53233
  • Marquette University
    ‪1 min walk‬
  • The Rave-Eagles Club
    ‪16 min walk‬
  • Harley-Davidson Museum
    ‪3 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(108 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, laptop workspace

Junior Suite

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(73 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

Luxury hotel with 7 restaurants and casino
7 restaurants, a casino and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Potawatomi Hotel & Casino. During your stay, you're just a quick walk from Marquette University. Enjoy features like free valet parking, plus 7 restaurants and 3 bars.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy American cuisine at Canal Street Café, one of the property's 7 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Marquette University and a 2-minute drive from Harley-Davidson Museum
There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business centre and 10 meeting rooms.

Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference space. A casino, a sportsbook, and tour/ticket assistance are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available.

This 4.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
Canal Street Café – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare.
Cream City Coffee Co. – This coffee shop serves breakfast, lunch and light fare. Open daily.
Ruyi – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Marketplace – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 3,000 slot machines
  • 35 gaming tables
  • Bingo
  • Casino (150,000 square foot of space)
  • Sportsbook
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 60,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 931 out of 1343 reviews
Rating 8 - Good. 228 out of 1343 reviews
Rating 6 - Okay. 105 out of 1343 reviews
Rating 4 - Poor. 38 out of 1343 reviews
Rating 2 - Terrible. 41 out of 1343 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dona R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Apr 2025

8/10 Good

Clifford V

Travelled with family
The room and hotel very clean and updated, bed a little stiff lots of pillows to find one that works, cafe had good food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dale Javorek

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice room with plenty of food and entertainment options right there on site. Valet is included in the room charge, which is a nice perk. Free soda in the casino comes in more handy than you might imagine!
Stayed 2 nights in Apr 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and up to date, whole property was kept well. Wish the room had a microwave
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Travelled with family and small children
Liked: Amenities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking very helpful. Staff very helpful. Room could have been attended a bit better.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Amenities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Had bad service which was immediately
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Stayed 2 nights in Mar 2025

8/10 Good

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

David, Keokuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Michael, Clinton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were originally 2 employees at the check in desk.... there was a very long line. A manager or someone came over and requested that one of the two employees do something else.... the employee pointed to the long line and the manager said..."They can wait", and then there was only one employee at check in. After waiting a long time in the line and my wife and I were next to the counter... my wife and I were instructed to go to the VIP desk to check in.... when we got there we were then 3rd in line.... People that were behind us in the original line were checked in and on their way to their room way before we were even at the VIP desk... that only had one employee checking people in. I'm not sure why the hotel was short staffed or if this is always how it is but the whole check in process took way too long, almost an hour. it was not a pleasurable check in experience at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a night away from kiddos

Had fun!
Stayed 1 night in Apr 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple get away

We had a great time spending the weekend here. Staff couldnt been nicee
Stayed 3 nights in Apr 2025

10/10 Excellent

Taryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just a short Uber ride away! Check-in was easy and quick. Room was nice! All around great experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Stayed 1 night in Apr 2025

10/10 Excellent

shiquita

Stayed 1 night in Apr 2025