2/10 Terrible
Mark
Travelled with family
16 Nov 2025
I just wanted to say I have never been so disappointed in our stay. My wife had a conference in town, so we reserved a 2 night stay. Ice maker never worked on our floor. Had to go down 2 floors to get ice. Front door of our room didn't lock properly. There was a constant loud humming noise outside our windows all night long, like trucks were loading and unloading. Our phone in the room never worked, had to call front desk from my cell phone. They sounded less than enthused about everything, so they were completely useless. I asked for additional pillows, and they said they only had 1 available and I would need to come down and get it. Stopped on another floor to get ice, and that machine was broken. Went to use the hot tub in the pool area, and that looked like it had not been worked on in weeks. Completely empty. Not to mention the 2 people throwing up in the parking lot as we left, really topped everything off.
Put everything in a review I game, and had to choose a star rating. Would have given this a 0 if I could have.
Thoroughly disgusted,
Mark
Stayed 2 nights in Nov 2025






















