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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business centre
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Indoor pool
Business centre

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
814 East American Boulevard, Bloomington, MN, 55420
  • Place, Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Place, Mall of America
    ‪2 min drive‬
  • Place, Nickelodeon Universe
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel with free breakfast, near Mall of America
This smoke-free hotel features an indoor pool, a fitness centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Mall of America - MSP Airport. During your stay, you'll be within walking distance of Mall of America. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Mall of America and a few minutes from Nickelodeon Universe
Quality Inn & Suites Mall of America - MSP Airport offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Quality Inn & Suites Mall of America - MSP Airport also features express check-out, camper van/bus/lorry parking, and a lift. Parking is available for a fee.

This Bloomington hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 22 October 2025 to 23 November 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.6
Rating 10 - Excellent. 387 out of 1270 reviews
Rating 8 - Good. 222 out of 1270 reviews
Rating 6 - Okay. 249 out of 1270 reviews
Rating 4 - Poor. 182 out of 1270 reviews
Rating 2 - Terrible. 230 out of 1270 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kayla

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
sink was broken, still worked however harder to turn on as it wasn’t actually attached to the sink. burnt out light. and our room wasn’t cleaned once, even when we notified them and asked for new towels and our room to be cleaned it was untouched. do not disturb sign was never on the door, still not cleaned
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Smells of cigarette in the hallway but the room we stayed in didnt smell like that. I guess we get what we pay for since it wasn't that costly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Normally great, not as impressed this trip.

I’ve stayed at this hotel three times now. I keep coming back because we love the proximity to the Mall and it’s not too far from the downtown stadiums, the price point and the super comfortable beds. However, on the third day of our stay, my key would let us in the back door but not into the room. The first time we went down in the morning the lady at the front desk was friendly, apologized and got the key going. When we returned later in the afternoon the same thing happened, however that lady was not polite about it. No apology or friendliness of any kind. I even told her it was the second time it had happened that day. Was not impressed. The other staff members we encountered were all friendly, especially check in and check out.
Stayed 3 nights in Jul 2025

10/10 Excellent

Domonique

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Liked: Cleanliness, property conditions & facilities
Late check in
Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Kimberley, Burnsville

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Rude
Stayed 1 night in Jul 2025

2/10 Terrible

Katlyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelled like weed in the rooms, AC didn’t work

AC did not work at all. Smelled like Weed very badly, I had my toddler with me and I am 8 months pregnant..
Stayed 1 night in Jul 2025

6/10 Okay

Kathryn

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Diana

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was ok but it had water damage on the bathroom ceiling and the bathroom door. The room wasn't particularly clean but it wasn't grossly dirty.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2025

8/10 Good

Thaddeus

Liked: Staff & service, room comfort

Quiet room, barely heard Bloomington siren

Swifer those floors and CLR or Limeaway that shower head. Add hardboiled egg or name brand ceral that I know to avoid or eat. Quiet room, barely heard Bloomington's air siren for a spotted tornado. Safe area, don't judge or be rude.
Stayed 4 nights in Jun 2025

4/10 Poor

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service
The front lobby was confusing to find when arriving. The lobby and hallways had a strong smell of Marijana. Had to pay $10 for parking! First time ever I had to pay for parking. Pool water was chilly. Not a lot of choices for breakfast food or drinks. Bathroom was small.
Stayed 1 night in Jul 2025

4/10 Poor

Denise

Travelled with family
Disliked: Amenities
Complimentary breakfast offered nothing hot to eat, the staff was rude and always had an attitude. $10 a day for parking and the bathroom did not have a vent to regulate the steam
Stayed 4 nights in Jun 2025

8/10 Good

Addie

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay anywhere else

Out dated and dirty property. Was told we could check in early and then got the run around for the next two hours until regular check in time. Had a houseless person come in during breakfast and take food from someone’s plate while they were eating. Front desk just watched him.
Stayed 3 nights in Jun 2025

6/10 Okay

MICHAEL

breakfast are no good unlike before
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

6/10 Okay

Chris

Travelled with family and small children
Liked: Property conditions & facilities
Charged $50 for parking one night
Stayed 1 night in Jun 2025

10/10 Excellent

Sherita

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was beyond awesome and the room was nice!!!
Stayed 4 nights in Jun 2025

4/10 Poor

pam

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Clean but old

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Tiara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To start the front desk clerk Angie was rude and racist. Charge for parking that was not online. Room had a weird smell not clean. Breakfast was the only plus to this stay.
Stayed 2 nights in Jun 2025