The room was under construction and we were not told about that before booking. Drywall sanding dust was all over the walls. The toilet needed to be cleaned. The bathroom door would not close completely because it hit the carpet strip. The refrigerator is quite small, but we were thankful to have one to use. The remote was missing from the room and we had to request a replacement, which they promptly provided. There was a huge pile of mattresses behind the building, which everyone sees as they enter the parking lot (there is no parking lot entrance at the front). I wonder how long they've been sitting there. Our mattress did not seem to be new. The continental breakfast was quite small. We did not partake. I'm not sure we will be back to this property. It seems to keep going down in quality with each change of ownership.
Les points forts : Personnel et service et confort de la chambre
Stay at Aysa le Valley Inn 8/21/25
Room was nice except for ac . It was either freezing or off , no mid range .
The pool was very green and hot tub was down for maintenance. Could improve on the pool side furniture also . Disappointed about pool and especially the hot tub .
Continental breakfast was very slim , no juice or hot foods
Ice machine never had more than a scoop of ice in it . It was expected to buy ice at $2 bag
These are things I believe we paid for and did not get .
Convenient stay for Au Sable River activities. AK was very accommodating for our 130am arrival, room was clean & beds were comfortable. Great water pressure, very hot water if you need it. Place could use new pillows, so best bring your own, and the âcontinentalâ breakfast is just yogurt & packaged bagels/muffins.
Highly recommend The Grind Coffee shop for variety of coffees & breakfast. The Riverhouse & Ma Deeters were great for dinner.
Overall the stay was good. I had trouble when I arrived with the booking. The motel had me down with a higher price than what I had reserved. It took some discussion and having and talking to the manager, but it was resolved. For some reason, their system had me down as an Expedia reservation not Hotels.com. My emailed receipt saved me.
We have stayed here many times in the past. This was our first stay since the new owner took over. For the most part the new owner has kept everything the same. However the breakfast that is included is very limited, and a quarter of what was originally offered so do not rely on it. They also do not restock it as it runs out, you have to ask for things. The rooms are not cleaned daily, so you have to ask for new towels or anything you may have used to be replenished. They were in the process of some of the mattresses as there was a pile of old mattresses by the dumpster however the mattresses in our room were still older. The rooms could also use newer or better pillows.
Our room was clean and smelled fresh, as well as the hallway and grounds were cleaned too. There were some people that were part of our group that had issues with their rooms and some were handled and corrected right away others was not acceptable on how they handled it.
Overall and compared to other places to stay in the area this is still the best option and we did not have a bad experience. It was just missing the friendly, welcoming owners and their touches that we we're use to when staying here.
Arrived at the hotel and was assigned a room. No problems there. Then went up to the room to find the room hadnât been cleaned. The bed was not made with sheets from prior visitor.
Bathroom was not clean either. Went back to the check-in desk and informed the staff.
They assigned another room. I then went fly fishing and then returned to the hotel. Upon arrival late at night I discovered someone was in my room! A lady and her two grand daughters with my belongings still in the room.
We contacted staff and had to wait several minutes before staff arrived back at the desk.
Finally received a room reassignment. Fortunately none of my belongings were missing.
The staff apologized and indicated a partial refund will be provided.
Needless to say, a very poor experience!