Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Broken toilet, dirty sheets and pillows and horrible customer service sum up this stay. We have stayed in other units on Seascapes' property and never have had such a terrible experience as this. Prior to arrival we were notified that one of toilets did not work. We called about it's repair twice and no one returned our calls to let us know status. At that point, one of the other toilets had to be plunged when it was used. I went to sales office and was less than happy with the customer service at the front desk. Was I mad to begin with, Yes?!? Come to find out, I could have not stayed here and received a full refund had I refused to stay at the onset, but they don't like to talk about what-ifs so that option was never offered. I will say when I was in front of property manager face to face, she was nice and gave us a credit towards our stay and sent someone to snake the other toilet. Initial broken toilet would not be fixed until after our departure. As far as the sheets, they were covered in sand and had hair in the bed upon arrival. One of the decorative pillows had blood stains. Just an overall dirty unit. Needs to be given a good scrub.