This was our first time visiting the Florida panhandle, and the Sandestin Resort was a nice introduction. The whole area was upscale with many outdoor activities available. The check-in process at the gate and in the condo went smoothly. The unit itself was very clean with the proper amount of amenities. We were inadvertently locked out at one point, but the owner quickly communicated and resolved the problem. We have two concerns, however. One, we were unaware that our rental did not include the resort bus system, and the host did not give us info on that ahead of time. I would suggest that he provide an info sheet about the resort in general with a map. Second, the mattresses both crackled loudly when we moved in the bed. We tried to examine the bedding but couldnât find the source. Although the mattress was comfortable, the noise was disconcerting. All in all, we felt the price we paid and the service we received were in sync.