We have stayed at the Luau many times and love it. Unfortunately, this condo was one of the least cared for units weâve stayed in. The communication between the management company is very lacking, automated and slow to respond. The unit itself needs some attention! The tub was very dirty, as were the floors. The bathroom door cannot open fully due to hitting the bed making accessibility a problem. The king bed is extremely hard and uncomfortable, and the fitted sheet was not over the mattress at all at the foot. Power outlet by bed doesnât work, there is no overhead lighting in bedroom, and the lamps needed new bulbs. The thermostat says it is cooling, but unit stayed warm. Freezer door does not stay closed and ice maker does not work. Unit did not have appropriate number of required wristbands and we did not receive them until following day. All in all, we made do with what we had, but it is very disappointing and aggravating to come on vacation to a âcleanâ room and spend my time to clean it, remake the bed, etcâŠ