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Familotel Alphotel

Property class: 4

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Photo gallery for Familotel Alphotel

An indoor swimming pool with a wooden house decoration, stone walls, and a staircase.
A chalet-style building with a balcony, outdoor seating area with sun loungers, and a mountainous backdrop.
A modern hotel with a curved entrance, multiple balconies, and a snow-covered landscape.
A modern lobby with a round table, two chairs, a potted plant, and a view of the outdoors.
A room with a wooden wall, a bench, a table, and a lamp.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Schlößleweg 6, Hirschegg, Mittelberg, 6992
  • Place, Sessel Heuberg Ski Lift
    ‪5 min walk‬
  • Place, Parsenn Kombi Ski Lift
    ‪4 min drive‬
  • Place, Zaferna Ski Lift
    ‪5 min drive‬

Room options

View all photos for Family Suite (Hammerspitze)

A hotel room with a bed, a desk, a sofa, and a large window.

Family Suite (Hammerspitze)

  • Mountain view
  • 44 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite (Engenkopf)

A wooden bed with two pillows and a bedside table with a lamp.

Family Suite (Engenkopf)

  • Mountain view
  • 45 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite (Gatterkopf)

A room with two beds, a sofa, a table, and a chair. There is a window with a view of greenery outside.

Family Suite (Gatterkopf)

  • Mountain view
  • 46 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite (Zwölferkopf)

A cozy room with a wooden ceiling, a wicker chair, a bed with a white bedspread, a small table with a lamp, and a television on the wall.

Family Suite (Zwölferkopf)

  • Mountain view
  • 44 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Apartment (Heuberg)

A modern hotel room with a bed, a desk, a TV, and a red accent wall.

Family Apartment (Heuberg)

  • Mountain view
  • 37 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Studio (Söllerkopf)

A modern bedroom with a bed, a desk, and a chair. There is a wardrobe with a mirror and hooks on the wall.

Family Studio (Söllerkopf)

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Studio (Ifen)

A hotel room with a bed, desk, chair, and window with a view.

Family Studio (Ifen)

  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Double Room (Schlössle)

A modern hotel room with two beds, a desk, and a chair.

Family Double Room (Schlössle)

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Double Room (Köpfle)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a window providing natural light.

Family Double Room (Köpfle)

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite (Widderstein)

A small, single-bed room with a wooden bed frame, a window with a curtain, and a wooden door.

Family Suite (Widderstein)

  • Mountain view
  • 55 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Familotel Alphotel

Ski into Familotel Alphotel, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a steam room.
Familotel Alphotel offers 52 accommodations with a safe and complimentary bathrobes. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.
During your stay at Familotel Alphotel, you're just a quick walk from Sessel Heuberg Ski Lift. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Services include free babysitting, a free children's club and tour or ticket assistance
  • On-site recreation includes a steam room, ski-in/ski-out access and a playground
  • Just a 5-minute walk from Sessel Heuberg Ski Lift and a 3-minute drive from Kombibahn Parsenn
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Familotel Alphotel is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

After a day in the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a steam room. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces. This all-inclusive hotel also offers a children's pool and a complimentary children's club. Free self parking is available.

This 4-star Mittelberg hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine and only serves dinner. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and non-alcoholic beverages included

Land activities

Children's club
Childcare

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • Children's pool
  • Free children's club
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Splash pad
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Splash pad
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 AM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 November 2026 to 12 December 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Familotel Alphotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Das Alphotel Hischegg Hotel GmbH Mittelberg
Das Alphotel Hischegg GmbH Mittelberg
Das Alphotel Hirschegg Hotel Mittelberg
Das Alphotel Hirschegg Hotel
Das Alphotel Hirschegg Mittelberg
Das Alphotel Hischegg Hotel GmbH
Kinderhotel Alphotel
Familotel Alphotel Hotel
Familotel Alphotel Mittelberg
Kinderhotel Alphotel All Inclusive
Familotel Alphotel Hotel Mittelberg

Familotel Alphotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit unglaublich kinderfreundlichem Personal,leckerem Essen und traumhafter Umgebung.Uns hat es so sehr gefallen,dass wir noch während des Aufenthalts für die Sommerferien erneut gebucht haben.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist wirklich toll. Waren schon zum dritten Mal da und kommen sicher wieder. Die Kinder haben einen großen Spielbereich, während die Eltern einen gemütlichen Platz in der Longe mit tollem Panoramablick haben.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk kinderhotel

Ontspannen verblijf, ideaal voor ouders met kleine kinderen. Aan alles is gedacht. Ook goed eten voor vegetariers.
Stayed 7 nights in Sep 2017
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernes und serviceorientiertes Kinderhotel

Modern und gut ausgestattet Zimmer, Lobby, Kinderspielraum, Speisesaal und Bar. Alles in allem sehr ansprechend, sauber und zum Wohlfühlen. Sehr freundliches und serviceorientiertes Personal, dass auch auf persönliche Wünsche eingangen ist und alles versucht hat diese auch zu erfüllen. Auch für Kleinkinder ist alles was benötigt wird verfügbar und muss nicht von Zuhause mitgebracht werden inkl. umfangreicher HIPP Gläschen-"Bar". Durch das angebotene Rundum-Sorglos-Paket mit AI-Verpflegung, Gästekarte inkl. Bus und Bergbahnen, Kinderbetreuung und und ist es ein wirklich entspannter und erholsamer Urlaub. Besonders ist noch die Küche hervorzuheben, welche wirklich abwechslungsreich, lecker und raffiniert war! Danke an das Team, wir werden sicher wiederkommen!
Verified review

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020