10/10 Excellent
Robert R.
22 May 2025
Great unit, poor property management
The unit was lovely; clean, comfortable and well provisioned, with a small but lovely patio overlooking a golf green with occasional action to watch. The property manager, the Vacation Colmective, gets failing grades. For their convenience's, they refused to give any information on how to access the unit in advance of the check in time, and then they didn’t do so. Two hours after our check in time, we had to frantically call them to get the code. Then, there were no soaps, dishwasher soap, shampoos, etc provided by the maids, though they did leave a tip envelope!! We requested that they provide these, and to knock right away to let us know they were there. They did provide them, but just dropped off a big package in front of our door without knocking. Then, it was an industrial size package with a lot of stuff, branded with the PM’s branding, and very environmentally wasteful and hard to use packaging. To add insult to injury, the PM company started aggressively emailing and texting us numerous times from the day before our departure to insist that we let them know the minute we check out. The PM ended up leaving a bad taste in our mouths after what was really a lovely stay.
Robert R.
Stayed 3 nights in May 2025