Candlewood Suites Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Downtown by IHG

Property amenity
Exterior
Exterior
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Parking available
  • Laundry

Explore the area

Map
121 N Royal Street, Mobile, AL, 36602
  • Arthur R. Outlaw Mobile Convention Center
    ‪5 min walk‬
  • Saenger Theatre Mobile
    ‪6 min walk‬
  • Mobile Cruise Terminal
    ‪11 min walk‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪26 min drive‬

Room options

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Walk-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Candlewood Suites Downtown by IHG

Hotel with a seasonal outdoor pool, a short walk to Mobile Bay
Along with a 24-hour fitness centre, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Candlewood Suites Downtown by IHG offers 81 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Candlewood Suites Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Mobile Bay. You'll find features such as free WiFi in public areas, plus a 24-hour gym and laundry facilities.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Mobile Bay and 12 minutes on foot from Mobile Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Downtown by IHG. For a fee, parking is available.

This Mobile hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 10:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Downtown
Candlewood Suites Downtown Hotel Mobile
Candlewood Suites Downtown Mobile

Candlewood Suites Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 434 out of 638 reviews
Rating 8 - Good. 129 out of 638 reviews
Rating 6 - Okay. 39 out of 638 reviews
Rating 4 - Poor. 15 out of 638 reviews
Rating 2 - Terrible. 21 out of 638 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Haidy

Travelled with family
Liked: Cleanliness
Me parece todo bien, el personal amable
Stayed 1 night in Apr 2025

10/10 Excellent

Lavon

Stayed 3 nights in Apr 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

khaliah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convent and spacious and clea
Stayed 2 nights in Apr 2025

4/10 Poor

JOHN

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Cindy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally we liked this facility. The staff was great, and the bed was super comfortable, and the place was very clean. We felt the amenities were a little lacking. We were able to get breakfast at a small restaurant close by which was very good. There was not much else in walking distance. Our boys were disappointed that the pool was not open on a fairly warm day, and the little shopping space was fairly sparse and expensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Madison

Stayed 2 nights in Mar 2025

10/10 Excellent

Jarrod

Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the hotel. The only thing wrong with the room was the coffee pot and fridge were dirty, but we didn’t have intention of using them so it was fine. Everything else was perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Jana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love will stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon, Mobile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be for Mardi Gras … very helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got sent to the Hilton Garden Inn due to overbooking but it was all good.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Miriam

Stayed 1 night in Feb 2025

2/10 Terrible

sarah

The hotel cancelled my reservation and Expedia never informed me( Expedia also still has my payment of $149 that I expect to be refunded). I chatted with a rep yesterday stating that the refund would be approved but I haven’t heard back.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I will have to say I was wonderfully surprised by this property! When looking at reviews, pictures and doing research, I decided to make reservations and hoped for the best. Rooms are very clean and had all the amenities. If you wanted to cook a little something on the stove top, they had some pots for you, along with all the utensils. Also in the kitchen, there was a fridge, microwave and dishwasher. There was literally everything you needed in the kitchen. The bathroom had your soap, shampoo, conditioner and lotion. The towels were nice! The beds were very comfortable! The beds came with four pillows each and there were 2 soft and 2 firm pillows. I highly recommend!!
Stayed 2 nights in Feb 2025

10/10 Excellent

KEN

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

William

One bed was stained and smell from painting was strong.
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Stayed 3 nights in Jan 2025

10/10 Excellent

Karen J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024