We arrived at the property at 7pm, the buidlings looked cute, the price should have been the giveaway this wasnt going to go well. We went into reception and it took more than 20 mins to get anybody to help. (Just as a reference, the Holiday inn across the street helped us immediately and was extremely friendly) So when we finally got staff, she was not friendly, no help on where our room was located, no suggestions on things to do in the area, just handed me the key and nothing else, until I was walking out when she gave me every excuse for why she "didnt hear us". The elevator reaked of smoke, we got to the room, the key didnt work. My husband had to go get a key that did work, at this point I was already trying to book elsewhere. My point here is do not book here, the Malaga Inn was 2 blocks over and great.