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CityBlue Creekside Hotel & Suites, Mombasa

3.5 star property

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Photo gallery for CityBlue Creekside Hotel & Suites, Mombasa

Relax by the serene pool, surrounded by lounge chairs and umbrellas, with a shaded gazebo nearby.
Compact kitchen area with a refrigerator, microwave, and coffee maker, featuring a two-tone backsplash and dark wood cabinetry.
Relax in a traditional room with a four-poster bed, sofa, and dining table, plus a balcony with outdoor views.
CityBlue hotel offers stunning city views from its upper floors.
Enjoy a serene river view from this balcony with a table and two chairs.

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386
  • Wild Waters
    ‪5 min drive‬
  • Fort Jesus
    ‪5 min drive‬
  • Nyali Beach
    ‪8 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Creek View

Deluxe Room, Creek View | Water view

Deluxe Room, Creek View

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (with Garden View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (with Garden View)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Twin Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

CityBlue Creekside Hotel & Suites, Mombasa

Family-friendly hotel with 2 restaurants and 24-hour fitness centre
2 restaurants, an outdoor pool and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a business centre and a children's pool.
CityBlue Creekside Hotel & Suites, Mombasa offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Plasma televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at CityBlue Creekside Hotel & Suites, Mombasa. During your stay, you'll be close to Mombasa Marine National Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Mombasa Marine National Park and a few minutes from Mamba Village
  • Airport shuttle service available for a fee
CityBlue Creekside Hotel & Suites, Mombasa offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and a garden are also featured at the family-friendly CityBlue Creekside Hotel & Suites, Mombasa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
CityBlue Creekside Hotel & Suites, Mombasa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

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CityBlue Creekside Hotel & Suites, Mombasa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 160 reviews
Rating 8 - Good. 51 out of 160 reviews
Rating 6 - Okay. 24 out of 160 reviews
Rating 4 - Poor. 15 out of 160 reviews
Rating 2 - Terrible. 11 out of 160 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

ITUNUOLUWA SAMUEL

Travelled with family
Stayed 4 nights in Apr 2025

8/10 Good

Henry, Kampala

Stayed 2 nights in Apr 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service
Nice view on water side… but hotel is dated staff is good smells very mouldy.
Stayed 1 night in Mar 2025

4/10 Poor

Jazsmine

Stayed 2 nights in Mar 2025

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Josephus

Stayed 4 nights in Jan 2025

8/10 Good

Sally

Travelled with partner
Liked: Staff & service
Our 2 days Was okay. The bathroom had stains that can be removed with some stains remover the bed was a bit dusty and the noisy was too loud till midnight. But Friendly helpful staff and lovely breakfast thank you..
Stayed 2 nights in Dec 2024

2/10 Terrible

Hancox, Nairobi

Stayed 1 night in Jan 2025

10/10 Excellent

COLLINS

Liked: Cleanliness, staff & service, property conditions & facilities
The food was just great ! Kitchen people knowledgeable . Tips allowed ?
Stayed 2 nights in Nov 2024

10/10 Excellent

Farina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and we had a suite overlooking the sea onthe 5th floor. Outstanding service from all staff, especially Irene on front desk and Raheem the manager. Thank you for a wonderful experience.
Stayed 5 nights in Nov 2024

6/10 Okay

Amina

Stayed 3 nights in Nov 2024

8/10 Good

paul

Travelled with family
Great place
Stayed 2 nights in Nov 2024

8/10 Good

Kemp

Travelled with pets
Liked: Staff & service, property conditions & facilities
OK place
Stayed 4 nights in Oct 2024

10/10 Excellent

Mateusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OUR WEEK LONG SAFE HAVEN!

Cityblue Creekside gave us such lovely memories. We spent a week with them and the photos didn’t prepare us for the beauty we found. Amazing ambience… the food was prepared with so much love and the staff was more than helpful and polite. Please reward Fatima she was absolutely amazing! But every single member of staff that catered to us was exceptional! I am already telling my friends about you so keep the standards high! I was skeptical as I booked but I am glad I did because the experience was phenomenal!
Stayed 4 nights in Sep 2024

6/10 Okay

Isaac

Business traveller
Liked: Staff & service
Good for business travellers who have meetings in Nyali area.
Stayed 2 nights in Oct 2024

6/10 Okay

Luciana

Stayed 1 night in Sep 2024

10/10 Excellent

Tamas

Stayed 3 nights in Sep 2024

2/10 Terrible

Marcus E

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Amenities
After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel. When we pulled up, I already knew we were in for a treat! The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view. The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Fauzia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean is polluted , alot of pungent smell around the pool area . Not many food options , no snacks available at tea time . The overall condition is below average .
Stayed 5 nights in Aug 2024

10/10 Excellent

Tehetna

Travelled with group
Liked: Staff & service
I had a good 3 day stay at the hotel. The staff were really nice and very helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
What we liked most about the property was its polite & courteous staff. Specifically, a young lady we met named Maggie. She was the first smile that greeted us as we entered the pool bar area. She was so kind & sweet. Maggie gave us wonderful ideas on things to do, places to go while visiting Mombasa. Her hospitality will be remembered by these Americans! The property is also very clean & the rooms are huge with great amenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

COLLINS

Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Live well in Monbasa

Very nice hotel. Best one I have stayed in in Mombasa. Friendly staff and a good cabana outside with good food
Stayed 2 nights in Jun 2024