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Reef Hotel

3.0 star property

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Photo gallery for Reef Hotel

Outdoor pool
View from property
Beach nearby, beach umbrellas, beach towels
Standard Room | In-room safe, desk, free WiFi, bed sheets
Standard Room, Sea View, Sea Facing | Beach/ocean view

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Mount Kenya Road, Mombasa, 80100
  • Place, City Mall
    ‪17 min walk‬
  • Place, Haller Park
    ‪17 min walk‬
  • Place, Nyali Beach
    ‪8 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking, Garden View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View, Sea Facing

In-room safe, desk, free WiFi, bed sheets

Standard Room, Sea View, Sea Facing

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Garden View, Garden Area

Family Room, Garden View, Garden Area | In-room safe, desk, free WiFi, bed sheets

Family Room, Garden View, Garden Area

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Run Of the House

In-room safe, desk, free WiFi, bed sheets

Run Of the House

  • Garden view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Reef Hotel

Guests at this beach hotel will appreciate convenient on-site amenities such as a playground and barbecue grills.
Reef Hotel offers 146 accommodations with a safe. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Reef Hotel, you'll be within walking distance of Nyali Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a playground
  • Just a 3-minute drive from Nyali Beach and 10 minutes from Bamburi Beach
  • Airport shuttle service available for a fee
Some rates at Reef Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the family-friendly Reef Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mombasa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – restaurant.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Reef Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 1,200 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 1200 per person
  • Airport shuttle fee: KES 2500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Reef Hotel Mombasa
Reef Mombasa
Reef Hotel
Reef Hotel Hotel
Reef Hotel Mombasa
Reef Hotel Hotel Mombasa

Reef Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 115 reviews
Rating 8 - Good. 44 out of 115 reviews
Rating 6 - Okay. 25 out of 115 reviews
Rating 4 - Poor. 13 out of 115 reviews
Rating 2 - Terrible. 13 out of 115 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Enjoy the beautiful beaches
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Suleiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front property
Stayed 1 night in Jul 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After doing a 2 week long mission trip in Kenya, my partner and I ventured to Reef Hotel to enjoy R and R on the beach. Overall great value and enjoyable experience!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Gavril

Liked: Cleanliness, staff & service, property conditions & facilities
I keep coming to this place almost every six months and stay one or two weeks. In the last year some repairs were made and the place looks better. It is a good value for the money!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Gavril

Liked: Cleanliness, staff & service, property conditions & facilities
I come here very often for 1-2 weeks each time. There were some repairs and paint jobs done lately, so that the place looks better. The food is OK, the A/C still works, the pool is clean...
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

PETER

Liked: Cleanliness, amenities
Great beach location. Good service
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Gary

Liked: Amenities
very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharleen

Liked: Property conditions & facilities
This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Option

Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Lennie

Liked: Cleanliness, staff & service, room comfort
Hotel roof leaks in lobby as very old building that cou
Stayed 2 nights in May 2025
Verified

4/10 Poor

Valerio

Disliked: Cleanliness, property conditions & facilities, room comfort
Totally decadent, rooms are extremely noisy, slamming the doors all night through because the doors can close easily, total nightmare at night if you care of resting. Decadent room with a shower not even working properly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

hafswa

Liked: Staff & service
Good customer Service
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

JAMES

1.Like....the external environment was good. 2.The rooms needs retouch.They are currently in bad state.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service

Authentic Swahili experience.

What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Tesfa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 star hotel

Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and beautiful hotel!

Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water. Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings. One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming. The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay.
Our bedroom - one huge double bed and a single bed
This is the huge double bed with a lovely towel design
The view from the deck chairs above the beaches
The beach by the hotel
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in the bathroom work.I had to become a plumber in order to us the bathroom. The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Gavril

Disliked: Property conditions & facilities
I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service
Ein tolles Hotel, sehr nettes Personal zuvorkommend und Kundenorientiert. Die Zimmer sind gut. AC und Moskitonetz (haben jedoch kleine Löcher) Kleinigkeiten halt
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

THOMAS KLAUS

Disliked: Property conditions & facilities, room comfort
las fotos de la publicidad no reflejan la realidad las habitaciones son horribles del año 1972 sin reformar no hay ascensor la playa sucia en general todo viejo nada recomendable
Stayed 10 nights in Jun 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.
Stayed 14 nights in Dec 2021
Verified

8/10 Good

pradeep

Liked: Staff & service, amenities
Gòod view of ocean, very good gardens and friendly staffing team
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Okumu

Disliked: Staff & service, property conditions & facilities
The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Tony

Liked: Room comfort

Good value

Good value for the money
Stayed 1 night in Sep 2021
Verified

8/10 Good

Vince

Liked: Staff & service, amenities, property conditions & facilities
I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed. I'm sure if it had moved the other way, they would offer me a small refund. I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary. The garden and pool are is fabulous, as are the staff. The rooms are tired though and not really worth the money. The AC is ineffective. I would not stay here again though purely because of the odious practice I've described above.
Stayed 4 nights in Dec 2020