4/10 Poor
jasmine
Travelled with group
8 Nov 2025
Decided to end my 2 weeks trip at a 5 star hotel thinking it would be the highlight of the trip instead it was bad from start to finish. Considering I’m paying over 600$ cad a night for a room I expect to get the room I paid for but I was told at check in they had over booked my room and put me in a room with 2 queen beds. Fine I let that go but at the end of the stay my final bill was messed up entirely which resulted in me having to go to the front desk to get it sorted luckily I got a competent clerk Louisa to help me sort out all the billing issues. Regardless I shouldn’t have had these issues. Left a bad taste in my mouth and will not be returning to this resort.
jasmine
Stayed 2 nights in Nov 2025
































