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Crowne Plaza Moncton-Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Moncton-Downtown by IHG

Breakfast, lunch and dinner served
Property video
Reception
Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
1005 Main St, Moncton, NB, E1C1G9
  • Place, Avenir Centre
    ‪2 min walk‬
  • Place, Moncton Market
    ‪5 min walk‬
  • Place, Moncton Capitol Theatre
    ‪5 min walk‬
  • Airport, Moncton, NB (YQM-Greater Moncton Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium Room, 1 King Bed with Sofa bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (High Floor)

Premium Room, 2 Queen Beds (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Moncton-Downtown by IHG

Hotel with a sauna, 5-minute walk to Moncton Capitol Theatre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Crowne Plaza Moncton-Downtown by IHG offers 190 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable televisions are provided.

Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Moncton-Downtown by IHG. During your stay, you're just a quick walk from Avenir Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute walk from Moncton Capitol Theatre and a 3-minute drive from CF Champlain
  • Cats and dogs welcome for a fee
Crowne Plaza Moncton-Downtown by IHG offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 150695 square feet (14000 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Moncton-Downtown by IHG. Parking is available for a fee.

This 4-star Moncton hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Baton Rouge – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baton Rouge

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150,695 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 17.95 per person
  • Self-parking fee: CAD 16.00 per night
  • Pet fee: CAD 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3032948

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Moncton-Downtown
Crowne Plaza Moncton-Downtown
Crowne Plaza Moncton Downtown Hotel Moncton
Crowne Plaza Moncton Downtown New Brunswick
Moncton Crowne Plaza
Crowne Plaza Moncton-Downtown Hotel

Reviews

Crowne Plaza Moncton-Downtown by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness
The hotel building is old. Refurbishments have been made but AC is old, bath is old. The room was large but the sofa bed was uncomfortable and creaky. Breakfast was not included. The first morning it was great. Great service and the buffet was well stocked and tidy. The second morning the buffet was messy and not restocked. We were surrounded by 9 uncleared tables the hour that we were there. It wasn’t classy and what you would expect from a hotel with free breakfast. I asked for a refund of the breakfast on the second day. They wouldn’t not refund the 2 prepaid breakfasts but did refund the extra breakfast I had to buy for my child. The pool and steamroom was clean and in good condition. It would be better if they cleaned it between 11-3 as we arrived to swim at 9:45am before we checked out and they were cleaning the pool. The reception was friendly and professional. It’s was overall overpriced for a tired hotel that was probably high spec 20 years ago. If you are going to charge $20 for breakfast it has to be good everyday. Clearing tables and refilling food is a job any member of staff within the hotel could do, so there is no excuse for this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rudel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Wii definitely recommend this hotel to my friends and family. It’s walkable, safe and staff friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the room was clean and comfortable. The restaurant was great as well
Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
The Crowne's location is good. Baton Rouge disappointed us. We have been to others & was much better. This disappointment was the shrivelled up baked potatoe.
Stayed 2 nights in Aug 2025

8/10 Good

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed and appreciated the beautiful upgrades that the Crowne Plaza has made to its building. They have a variety of rooms that are upgraded and we had the opportunity of enjoying one. The addition with the Baton Rouge therefore dinner as well as breakfast is a huge plus and I recommend it to all those travelling to Moncton and even though within Moncton to attempted for breakfast my only downside was that the rooms are not necessarily soundproof we were awoken at 6:30 AM by the next room with children screaming as if they were in our room, but we were able to call down to the front desk and they addressed the noise .
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well situated in Moncton. The room was very nice and clean. I would highly recomend.
Stayed 1 night in Aug 2025

10/10 Excellent

beverly

Travelled with family
Liked: Amenities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service
Loved the location and the ambiance!
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, clean, with a very good restaurant downstairs.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Amenities
Easy access to downtown, nice rooms, clean and easy check in!
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Prince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well situated in the heart of Moncton walking distance from many amenities. The staff was kind and helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

Fang

Stayed 2 nights in Aug 2025

8/10 Good

Andrew, Yellowknife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay but the two queen beds only have three sides to get out of bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sommer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant, clean, comfortable beds
Stayed 1 night in Jun 2025