Hotel Riu Ocho Rios - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Creator video - submitted by OCEAN BREEZE VACATIONS
Aerial view
Arcade
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive

Explore the area

View in a map
Mammee Bay, Ocho Rios, Saint Ann
  • Place, Green Grotto Caves
    ‪3 min drive‬
  • Place, Dunn's River Falls
    ‪7 min drive‬
  • Place, Dolphin Cove
    ‪7 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪34 min drive‬

Room options

Double Room, Partial Ocean View (L)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (U)

7.6 out of 10
Good
(195 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (U)

7.8 out of 10
Good
(75 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (U)

8.6 out of 10
Excellent
(22 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(13 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, Ocean View (B2C-US)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Oceanfront (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(32 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Family Room (U)

8.2 out of 10
Very good
(64 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room, Oceanfront (L)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (E)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Room (L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Room, 2 Bedrooms (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (L)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Room, 2 Bedrooms (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Family Room, 2 Bedrooms (E)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (C)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Garden View (C)

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Garden View (C)

  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Junior Suite, Garden View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (C)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Family Room (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Garden View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Suite, Ocean View (C)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Garden View (Kids Free | C)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Garden View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, 2 Bedrooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Garden View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (U)

8.2 out of 10
Very good
(286 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Riu Ocho Rios - All Inclusive

Catch some rays on Hotel Riu Ocho Rios - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Hotel Riu Ocho Rios - All Inclusive. During your stay, you'll be within walking distance of Green Grotto Caves. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Treat yourself to aromatherapy, massages or manicures and pedicures at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the pool and the beach
  • Just a 4-minute drive from Green Grotto Caves and 8 minutes from Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
St. Ann – On-site family restaurant.
Kulinarium – This restaurant only serves dinner. Open daily.
Piacenza – This restaurant specialises in Italian cuisine. Open daily.
Mandalay – This restaurant specialises in Asian cuisine. Open daily.

All-inclusive details

All-inclusive room rates at Hotel Riu Ocho Rios - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)
In-room liquor dispensers
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kulinarium
  • Mandalay
  • Piacenza
  • St. Ann

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1427 out of 2798 reviews
Rating 8 - Good. 694 out of 2798 reviews
Rating 6 - Okay. 348 out of 2798 reviews
Rating 4 - Poor. 159 out of 2798 reviews
Rating 2 - Terrible. 170 out of 2798 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann M

Stayed 6 nights in Feb 2026

8/10 Good

Anthony M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and stsff wad courteous.
View from our balcony.
Stayed 14 nights in Feb 2026

10/10 Excellent

Shaquanda

Stayed 4 nights in Feb 2026

8/10 Good

Aristotle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome and the food was actually good.
Stayed 6 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Ton of fun !!
Stayed 6 nights in Feb 2026

2/10 Terrible

Nadiyah

Stayed 4 nights in Feb 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great experience. the food was amazing, the rooms were clean, the beach is beautiful, and most of the staff were friendly and helpful. The only issue was our toilet not flushing; although we reported it several times and it wasn’t repaired, after the fifth visit to customer service we were moved to a new room, which we appreciated. Overall, we really enjoyed our stay.
Stayed 7 nights in Feb 2026

4/10 Poor

Amanda, Seattle

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros: staff is plentiful; early room cleaning, pools chairs available; entertainment staff friendly and inclusive. Cons: outdated rooms; bland repetitive food; subpar customer service when we needed maintenance help; less than friendly attitudes from some staff.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jacob

Stayed 7 nights in Feb 2026

8/10 Good

Lucien

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, layout, food
Stayed 7 nights in Feb 2026

10/10 Excellent

Sherell

Liked: Cleanliness, amenities
Clean room, beautiful beach
Stayed 3 nights in Feb 2026

8/10 Good

Rita Gutierrez

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beaches/pools : 5/5 Not much to say, just amazing! One super plus was kids water park that has legit kids pool with several slides. As well as an indoor park that is big with plenty for kids to do. Onsite activities: 4/5 Always something fun going on, seems like they book truly talented acts, plan fun games, and extremely well produced. Staff/customer service: 3.5/5 For the most part, staff are super friendly and helpful. Not consistent though. Other staff were pretty bland or sometimes friendly but would say they would do something and then just not do it. Room: 4/5 The room we booked was clean, very spacious, comfortable stay. Felt like our bed still had some sand on it after we left, and the floor felt sandy at times too after they cleaned. Food: 3/5 Food was pretty inconsistent. Certain dishes such as the jerk chicken, hasbrowns, or ice cream were always a win. But other dishes would be pretty bland . Kind of a hit or miss.
Stayed 4 nights in Feb 2026

4/10 Poor

Talayeh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, we were told our rooms weren’t ready when checking in and had to wait about 2 hours. When the room was finally ready, we opened the door to see we were given the wrong room. It was booked for 2 double beds with garden view but only given one. Went to the front desk to correct the situation to be told there wasn’t any more double bedrooms available that day. Instead they could only offer to change my room from garden view on the 3rd floor to a ground floor facing nothing. Front desk employees shrugged their shoulders and told me there was no other option. It was a complete mess and we were not accommodated at all. Also, when the time came for excursions, there was barely any transportation to and from the resort. Prices were made on the spot by drivers if where you wanted to go wasn’t listed or if your party was bigger. Dinner reservations were booked up before we even arrived on the property and we did not get to get a dinner reservation till Sunday even though we had arrived Friday morning. The steakhouse was booked for my parties dinner and had issues once again. The customer service desk told us how to book it for a group just to get to dinner and have our party of 7 at three different tables. A manager came and tried his best to fix the situation but food was late and we were told at the end of our dinner waiting on dessert that we wouldn’t be getting any the kitchen was now closed. The entire stay was issue after issue.
Stayed 3 nights in Feb 2026

8/10 Good

Vontoya

Stayed 4 nights in Jan 2026

6/10 Okay

Tinisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort is great, some rooms not updated. Great layout, pools, etc. Beach is beautiful (did have seaweed when we were there) and very calm waves which is good for children. Kids play area and splashpad were also very nice! Staff was amazing and rooms were cleaned daily very well. The à la carte restaurants were not very great and did not offer cocktails. The main buffet was great and had a good variety but often very busy. The biggest issue is the lack of premium liquor and not much to do around the area if you want to leave the resort.
Stayed 7 nights in Feb 2026

10/10 Excellent

Armonie, Salisbury

Stayed 4 nights in Jan 2026

8/10 Good

Wayne

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Room was ok, staff mostly decent
Stayed 6 nights in Feb 2026

10/10 Excellent

Elizabeth, Mississauga

Travelled with family and small children
Liked: Cleanliness, amenities
Beautiful, well run resort, beautiful beach, clean rooms, comfortable beds and pillows, plentiful buffet choices, hardworking pleasant staff. Close to many famous sightseeing areas and activities.
Stayed 7 nights in Feb 2026

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, amenities
Very good overall. Only few downsides: resort was completely full, but staff kept everything flowing smoothly. Original assigned room was notably run down with poor view, but within 2 days were able to exchange for much better room for no charge. Very good room house keeping, and also staff work hard to keep all spaces clean throughout resort. Great beach area, pools, and waterpark. Overall, food is average.
Large flat beach area
View of garden area in front hotel rooms
Stayed 12 nights in Feb 2026

6/10 Okay

Shalini

Stayed 1 night in Feb 2026

8/10 Good

Patrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great resort. Nice staff and amenities. Clean room and great kids club.
Stayed 7 nights in Feb 2026

10/10 Excellent

Regina

Stayed 9 nights in Jan 2026

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The food was mediocre and disappointing. Bartenders were very friendly but representatives at the check in and check out not so friendly.
Stayed 4 nights in Feb 2026

2/10 Terrible

Sherona

Stayed 3 nights in Feb 2026

4/10 Poor

Timothy

Stayed 5 nights in Feb 2026