See all properties

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Free daily buffet breakfast
3 outdoor pools, pool umbrellas, pool loungers
4 bars/lounges, 2 swim-up bars, poolside bar
Deep-soaking bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

View in a map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Place, Whitter Village
    ‪3 min walk‬
  • Place, Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Place, Rose Hall Great House
    ‪11 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite Junior with Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Junior with Garden View

  • 41 sq m
  • Sleeps 3

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(49 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(154 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, U)

9.0 out of 10
Wonderful
(36 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, C)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (C)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

8.0 out of 10
Very good
(12 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Side Sea View

Bathroom | Separate bathtub and shower, jetted bath, eco-friendly toiletries

Suite Junior with Side Sea View

  • 41 sq m
  • Sleeps 2

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Room Premium with Sea View

  • 41 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Premium with Sea View

  • 59 sq m
  • Sleeps 2

Similar properties

3 outdoor pools, pool umbrellas, pool loungers
Hotel Riu Reggae - Adults Only - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 1,952 reviews
Hotel Riu Reggae - Adults Only - All Inclusive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Jamaica - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 5 restaurants, 2 swim-up bars and a poolside bar
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with reflexology, deep-tissue massages or body scrubs at Renova Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • Steps from Jamaica Beaches and 9 minutes by car from Rose Hall Great House
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square metres) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM. The property hosts a free manager's reception daily.
Montego Bay – This buffet restaurant serves breakfast, lunch and dinner.
LAcquedotto – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Seaside – This steakhouse only serves dinner. Open daily.
Zen – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1001 out of 1597 reviews
Rating 8 - Good. 352 out of 1597 reviews
Rating 6 - Okay. 136 out of 1597 reviews
Rating 4 - Poor. 56 out of 1597 reviews
Rating 2 - Terrible. 52 out of 1597 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kayla Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Rose Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Mervia D Murray

Travelled with family
The entertainment alone is what makes Riu. Some of the staff was friendly. The beach and water were filled with debris. The kitchen needs to do a better job covering the food from flies. Krystal out of the four restaurants was the best. The rooms were ok, however Housekeeping came at least three times everyday without a request which wasnt needed. The staff didnt follow the instructions of the signs pri ided.
Stayed 5 nights in Oct 2025

10/10 Excellent

Venese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice to be at…
Stayed 4 nights in Sep 2025

10/10 Excellent

Valeri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every moment
Stayed 4 nights in Oct 2025

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
small place great staff
Stayed 3 nights in Oct 2025

8/10 Good

Latisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryant Keith, Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the pool, but closed to early
Stayed 5 nights in Sep 2025

10/10 Excellent

keja k

Liked: Property conditions & facilities
Nice resort
Stayed 5 nights in Sep 2025

10/10 Excellent

Emmanuel

Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Stayed 3 nights in Sep 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Sep 2025

10/10 Excellent

Egbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Kitra

Liked: Cleanliness, staff & service, property conditions & facilities
Graet place to vacation. Stay at one, play at three. More lively nightly entertainment , for those who doesn't want to branch out.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aurelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff
Stayed 4 nights in Sep 2025

8/10 Good

Delawrence

Stayed 3 nights in Sep 2025

10/10 Excellent

Debra, Manhattan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place with great staff great food
Stayed 4 nights in Sep 2025

4/10 Poor

berris

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No ice in the rooms the fact i have to use the key (they gave me only 1)to power the room so any tine toubleave room becomes humid and amell like mildew
Stayed 3 nights in Sep 2025

10/10 Excellent

Candace E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review of RIU Palace Jamaica From the moment we walked in the door until the day we left, the staff at RIU Palace Jamaica was absolutely amazing. They were warm, welcoming, and always went out of their way to make our stay enjoyable. The property itself was very well maintained we constantly saw cleaners out and about ensuring the grounds were spotless, safe, and inviting. The entertainment crew was truly the highlight of our trip. They brought so much energy, fun, and laughter that they made our stay incredibly memorable. The buffet was another standout, with an incredible variety of options. My tip: go within the first hour for the freshest selection. The drinks were also excellent strong, flavorful, and plentiful. The beach is on the smaller side, but it’s kept very clean and still makes for a relaxing spot to unwind. Our Junior Suite with an ocean view was absolutely breathtaking clean, spacious, and comfortable. If I had to mention one downside, it would be the mosquito spraying. There was no warning given when they sprayed, and as someone with severe lung issues, the smoke was overwhelming. It even set off the hotel’s emergency system, which shows how strong it was. A simple heads-up would have made a huge difference. Overall, though, RIU Palace Jamaica exceeded expectations and gave us a vacation to remember. Between the staff, entertainment, food, and stunning views, it’s a place I would absolutely recommend just be mindful of the spraying if you have sen
Stayed 4 nights in Sep 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Sep 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go into this place not expecting luxury and you will love it. Be careful and watch the room You book. I got an ocean view suite and it was facing restaurants with a sliver of ocean in the distance. I upgraded to the Riu elite club and it was a lot better. Pools were small but warm and food in the ala carte place that I went to “Krystal” was amazing for an AI
Stayed 4 nights in Sep 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleas
Stayed 5 nights in Sep 2025

10/10 Excellent

Keyosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the time of my life! I’ll be back’
Stayed 5 nights in Sep 2025

4/10 Poor

Gustavo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Stayed 4 nights in Sep 2025