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Sea Shell Palms

2.5 star property

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Photo gallery for Sea Shell Palms

Exterior
Exterior
King One Bedroom Suite (1 King Bed) | In-room safe, individually decorated, individually furnished, desk
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Place, Coral Reef
    ‪2 min drive‬
  • Place, Mystic Mountain
    ‪17 min drive‬
  • Place, Dunn's River Falls
    ‪19 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed) | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room (1 Full Bed)

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double One Bedroom Suite (1 Full Bed)

In-room safe, individually decorated, individually furnished, desk

Double One Bedroom Suite (1 Full Bed)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Two Bedroom Suite (2 Full Beds)

In-room safe, individually decorated, individually furnished, desk

Double Two Bedroom Suite (2 Full Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed) | In-room safe, individually decorated, individually furnished, desk

Deluxe King Room (1 King Bed)

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed) | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room (2 Single Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds) | In-room safe, individually decorated, individually furnished, desk

King Two Bedroom Suite (1 King + 2 Single Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds) | In-room safe, individually decorated, individually furnished, desk

Twin Two Bedroom Suite (4 Single Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed) | In-room safe, individually decorated, individually furnished, desk

King One Bedroom Suite (1 King Bed)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds) | In-room safe, individually decorated, individually furnished, desk

Twin One Bedroom Suite (2 Single Beds)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Twin Two Bedroom Suite (6 Single Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

King Two Bedroom Suite (2 King Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Double Two Bedroom Suite (4 Full Beds)

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
3.0 out of 5, 564 reviews
The price is CHF 94
includes taxes & fees
5 Jun - 6 Jun
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About this property

Sea Shell Palms

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, conference space and laundry facilities. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Sea Shell Palms. During your stay, you'll be connected to a shopping centre and within walking distance of Coral Reef. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • Just a 3-minute drive from Rio Nuevo Battle Site and 13 minutes from Island Gully Falls
  • Airport shuttle service available for a fee
Sea Shell Palms offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Sea Shell Palms. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tower Isle hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Dubplates Rest. & Grill – On-site diner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Trampoline

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sea Shell Palms

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 70 per accommodation, per stay
  • Service fee: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sea Shell Palms offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 5:00 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57966414

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Sea Shell Palms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 119 out of 233 reviews
Rating 8 - Good. 69 out of 233 reviews
Rating 6 - Okay. 17 out of 233 reviews
Rating 4 - Poor. 13 out of 233 reviews
Rating 2 - Terrible. 15 out of 233 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff nice and the room was clean.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
First time in Jamaica I came to have a great time for my birthday I really like the view, the room was clean ,staff’s were friendly,food was so tasty I can’t wait to go back again
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

I felt safe, room člen staff courteous and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The rooms was very spacious and clean the shower was amazing… The Manager Mr Brooks very courteous and genuine greets each guest with a smile but the main security is very professional (my wife said he need a raise or bonus) we’re definitely visiting back in July
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Tonika

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was friendly and helpful
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bobbette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

elonda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great everyone was really really friendly and kind. Food was excellent. The entire stay was perfect. Thank you Sea Shell Palms. Keep up the great work
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Melrose

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms and Courteous staff. Breakfast delicious and delivered promptly. I will definitely visit again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jowena

Liked: Amenities, property conditions & facilities
I had a really good stay only fault was just the water in the shower and the WiFi
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
Staff is horrible security
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sharni

Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms. Pleasant staff, especially Ricardo.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Exceptional staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Clas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
The Internet was down abd the television was not working. Overall, breakfast was good and staff helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

jumaane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Zaphrirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous and staff was helpful and very friendly
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security and personnel are welcoming and respectful. The breakfast service was wonderful! I will definitely visit again.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet staff was very courteous It was very peaceful and relaxing Felt safe Enjoyed my daily breakfast Great place to stay if you like some peace of mind Highly recommend it
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff including the security personnel. The breakfast of local Jamaican dishes was wonderful. I am encouraged that the local farmers are benefiting from the Tourism Industry. My apartment was adequate, however, it could use some updating.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Franklyn

Liked: Cleanliness, amenities
There was a minor issue with check in, but the staff was accommodating and the security team was excellent and I made new friends. Kudos to Mr Green and his team also the housekeeping lady was thorough and the place was well cleaned. I will be back for sure. Close to shopping and the Police Station was in front so I felt safe. I would highly recommend sea shell palms.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claston

Liked: Amenities
Easily accessible, availability of dining options, Excellent customer service
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Cedric

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Danni

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and nice.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

BEVERLEY

Liked: Cleanliness
The water! I could not take a late night shower, because there was no water. Every night the water went a way. I could not even brush my teeth properly.
Stayed 4 nights in Jan 2026