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Toby's Resort

3.0 star property

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Photo gallery for Toby's Resort

2 outdoor pools, pool loungers
Deluxe Room | In-room safe, cots/infant beds, rollaway beds, free WiFi
Daily cooked-to-order breakfast for a fee
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Kent Avenue, Montego Bay, Saint James
  • Place, Doctor's Cave Beach
    ‪4 min walk‬
  • Place, Dead End Beach
    ‪6 min walk‬
  • Place, Montego Bay Marine Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, cots/infant beds, rollaway beds, free WiFi

Standard Room

8.4 out of 10
Very good
(103 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, cots/infant beds, rollaway beds, free WiFi

Deluxe Room

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Toby's Resort

This hotel features 2 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and a meeting room.
Toby's Resort offers 65 accommodations with a safe and free toiletries. Rooms open to furnished patios. Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers. This Montego Bay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Toby's Resort's great location. During your stay, you're just a quick walk from Doctor's Cave Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine and pool views while dining at Tobby's Good Eats
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a meeting room and a terrace
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Doctor's Cave Beach and 14 minutes from Rose Hall Great House
  • Airport shuttle service available for a fee
Toby's Resort offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Toby's Resort also features a terrace, a garden, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Montego Bay hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Tobby's Good Eats – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Baha Pool Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Baha Pool Bar
  • Tobby's Good Eats

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toby's Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Toby's Montego Bay
Toby's Resort
Toby's Resort Montego Bay
Toby`s Hotel Montego Bay
Tobys Hotel Montego Bay
Toby's Resort Hotel
Toby's Resort Montego Bay
Toby's Resort Hotel Montego Bay

Toby's Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1254 reviews
Rating 8 - Good. 338 out of 1254 reviews
Rating 6 - Okay. 136 out of 1254 reviews
Rating 4 - Poor. 49 out of 1254 reviews
Rating 2 - Terrible. 40 out of 1254 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
There was a mix up with the number of guests checking in, but the front desk sorted it out quickly! Great service!
Stayed 1 night in Jan 2026

10/10 Excellent

Magdalene

Quiet environment room spotless staff courteous.Beautiful gardens .
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and good.
Stayed 1 night in Dec 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. Close to the hip strip and great beaches.
Stayed 4 nights in Jan 2026

10/10 Excellent

SABAS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Habitación limpia y muchas cosas buenas en el hotel súper recomendable
Stayed 2 nights in Jan 2026

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff! They took very good care of me. I will be back again!!
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facilities and room nice and clean
Stayed 1 night in Dec 2025

6/10 Okay

Nichola

Travelled with family
Liked: Cleanliness
I chose this hotel based on positive reviews, so my experience upon arrival was extremely disappointing. The front desk staff were far from welcoming. We stood waiting for close to 45 minutes just to be acknowledged, and when we attempted to get assistance, one staff member responded with a rude and dismissive attitude. At no point did we feel valued as guests. While the bartender and cleaning staff were absolutely amazing—kind, attentive, and professional—the same cannot be said for the front desk team. Their behavior was less than desirable, unaccommodating, and lacked even basic customer service skills. At one point, I asked for an iron and felt as though I was begging the front desk staff to do their job, which was uncomfortable and unacceptable. On a positive note, the facility itself was clean, and the food in the restaurant on Christmas Day was good. We were also greeted by the owner, whose demeanor was warm, nurturing, and genuinely welcoming—an experience that stood in stark contrast to the front desk staff. Unfortunately, due to the repeated poor interactions with the front desk, I would likely not stay here again. There is a clear need for customer service training, particularly around professionalism, accountability, and understanding that front desk staff represent the organization as a whole.
Stayed 5 nights in Dec 2025

2/10 Terrible

Joan

Travelled with family
Disliked: Staff & service
Horrible housekeeper. Jer name was Natasha ..she was argunwntatuve and intimidsting. A very bad person for hotel guest. The front desk staff on evening shift was also not very pleasant. This was my worst stay in a hotel in 30 years.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
I had the nost amazing time during my stay at Toby's resort. It's easily accessible to everything you need while still offering a more intimate feel, compared to the large all-inclusive hotels on the island. MAJOR thanks to Michael who was beyond helpful during my stay and provided assistancewith helping me distribute my hurricane relief donations. Compliments to the chefs as well as the food is great. I'll definitely be back
Stayed 4 nights in Dec 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Victoria, Fort Pierce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were clean The food quality was some of the best I've had in Jamaica. The staff was nice and accommodating. The drinks at the pool bar were reasonably priced. Just wish they had more entertainment it's really a sleep, eat and go explore outside of the resort type of resort.
Stayed 5 nights in Dec 2025

6/10 Okay

Tonya

Travelled with family
Disliked: Amenities
The room had ants
Stayed 1 night in Jan 2026

6/10 Okay

carol

Liked: Cleanliness, property conditions & facilities
I stayed there many times over the past 15 years at this time the front desk was not very helpful. I had booked a pick up at the airport when I got to the airport and I called them. They said they didn’t have call or my email, which is false cause I have the email in front of me that said that they would have somebody pick me up. They also said they didn’t even have a driver there so I needed to find my own driver and could do that and pay no more than $15 so I was a little disappointed in that customer service. And then I needed more than two towels in the bathroom because there were two of us and they said that they only give a towel per person in the room And so I was a little disappointed in that too. In the past, though, we’ve been very happy with the customer service at this time one of the ladies at the front desk was really, and maybe it was two of them over the 24 hours we had stayed there Really not helpful at all, which is why I’m writing this has just an average.
Stayed 1 night in Jan 2026

6/10 Okay

Mita

Travelled with partner
The room was okay, nothing fancy.
Stayed 1 night in Dec 2025

6/10 Okay

Carmen

Room had no refrigerator no hot water so I didn’t enjoy my shower although I know the island went through a disaster I didn’t know I would be out of a refrigerator in the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamar, St. Albans

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean and comfortable. Staff is courteous on professional as always.
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Stayed 1 night in Dec 2025

4/10 Poor

Jackie

Disliked: Cleanliness, property conditions & facilities
They wouldn’t refund us for a night where our flight was cancelled. The room had a damaged door, toilet that kept flushing, a lightbulb falling out of the lamp. But staff were nice and bed was comfortable. Good location for the area.
Stayed 5 nights in Dec 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toby’s Good Eats has wonderful food. You can tell they take pride in what they make. Delicious!!
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two pools and a great restaurant serving authentic cuisine on-site. Pick up transportation at the hotel desk if you are looking to go out as the walkable areas around the location can seem a bit rough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Destiny

Stayed 1 night in Dec 2025

8/10 Good

Lorna

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We spen
Stayed 1 night in Dec 2025