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CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Exterior
Meeting facility
Daily cooked-to-order breakfast (MXN 180 per person)
Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Fidel Velazquez, 3000, Col. Central, Monterrey, NL, 64190
  • Place, Gran Parque Libertad
    ‪9 min walk‬
  • Place, Foliatti Casino
    ‪17 min walk‬
  • Place, IMSS - Unidad Médica de Alta Especialidad No. 25
    ‪19 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotel with free parking, near ISSSTE Regional Hospital
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham offers 156 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at CHN Hotel Monterrey Norte, Trademark Collection by Wyndham. During your stay, you'll be within walking distance of Gran Parque Libertad. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Regional cuisine while dining at Gambrinos
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from ISSSTE Regional Hospital and 5 minutes from Estadio Universitario
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly CHN Hotel Monterrey Norte, Trademark Collection by Wyndham. Self parking is free.

This Monterrey hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Gambrinos – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Cantera Bar – This lobby lounge only serves light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantera Bar
  • Gambrinos

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 20 2025 to March 20 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 120 for children
  • Pet fee: MXN 400 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

La Quinta by Wyndham Monterrey Norte
Fiesta Inn Norte
Fiesta Monterrey Norte
CHN Hotel Monterrey Norte Trademark Collection by Wyndham
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Hotel

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Esmeralda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estaba sucio con marcas de manos en los vidrios, espejos y el respaldo de la cama esto es asqueroso, el servicio de lo peor & las instalaciones aparte de lucir vieja está sucia.
Stayed 2 nights in Oct 2025

4/10 Poor

Eliud

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Building to old, bathroom not clean
Stayed 1 night in Sep 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Nothanael, Carrollton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable with a pet
Stayed 2 nights in Aug 2025

6/10 Okay

JOEL

Disliked: Staff & service, property conditions & facilities
I got a room and when I went to the room the AC unit was taken apart and left in the floor of the room , Then I have to take my stuff back to the lobby and I showed them the picture and no one said sorry or apologized for the inconvenience. I got a next room and it had a slight funny smell but it was to late for me to get another hotel so I stayed but not happy.
Stayed 1 night in Aug 2025

4/10 Poor

Jorge

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pude dormir la primer noche, llegué tarde y cansado pero tienen aires acondicionados del año de la canica. Literal parecía tener un motor de camión de diésel encendido al lado mío toda la noche, no enfriaba suficiente y no tenía termostato así que tenía que estar encendido todo el tiempo. El hotel necesita mucho mantenimiento, tres botones en el ascensor no sirven así que no te puedes bajar en 3 pisos. Pedi cancelar la reserva (3 noches) para cambiarme de hotel y no aceptaron, me cambiaron de cuarto con un ac mejor pero igual la experiencia no fue grata. No lo recomiendo y no volveria
Stayed 3 nights in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sorache

Stayed 2 nights in Aug 2025

10/10 Excellent

Edna

Stayed 2 nights in Aug 2025

10/10 Excellent

Yan

Liked: Staff & service
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean, outstanding customer service
Stayed 2 nights in Jul 2025

2/10 Terrible

Everardo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wifi terrible
Stayed 3 nights in Jul 2025

8/10 Good

Javier

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities
Lobby smells fresh and the staff very nice
Stayed 1 night in Jul 2025

10/10 Excellent

DALILA

Stayed 2 nights in Jun 2025

4/10 Poor

hugo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great, but the hotel is old and outdated. While the rooms were clean, the sheets and pillows seemed extremely worn from overuse. They should be replaced, and the rooms need some upgrades.
Stayed 2 nights in Jul 2025

2/10 Terrible

perla

Travelled with family
Liked: Amenities
Disliked: Staff & service
Bad services
Stayed 1 night in Jul 2025

10/10 Excellent

PERLA MARISOL

Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, great location, friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jun 2025

4/10 Poor

Saul

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marlon Alejandro Enríquez, Puerto Vallarta

Liked: Staff & service, amenities, property conditions & facilities
No estuve mucho tiempo en la propiedad pero el personal fue muy amable, en especial Fernanda de recepción.
Stayed 1 night in Jun 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025