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Novotel Monterrey Valle

4.0 star property

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Photo gallery for Novotel Monterrey Valle

Enjoy a refreshing drink at the bar, where stools line the counter and a selection of beverages is on display.
Relax in this inviting space with a large bed and comfortable sofa.
Situated amidst palm trees, the hotel offers a scenic view of the surrounding mountains.
Seasonal outdoor pool
Relax in style on our outdoor patio, surrounded by lush greenery and comfortable seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269
  • Fashion Drive
    ‪9 min walk‬
  • Macroplaza
    ‪5 min drive‬
  • Fundidora Park
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

7.8 out of 10
Good
(30 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(14 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Relax in a comfortable seating area with two sofas and a coffee table, or step out onto the balcony for a view of the surrounding landscape and cityscape.

Comfort Inn Monterrey Valle

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1000)
The price is CHF 73
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Comfort Inn Monterrey Valle

About this property

Novotel Monterrey Valle

Art Deco hotel with seasonal outdoor pool and 24-hour front desk
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site. Housekeeping is available on request.
Novotel Monterrey Valle offers 238 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This San Pedro Garza García hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Monterrey Valle. During your stay, you're just a quick walk from Metropolitan Center. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a playground
  • Within a 10-minute walk of Metropolitan Center and Showcenter Complex
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 8 meeting rooms available. A seasonal outdoor pool, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Monterrey Valle. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco San Pedro Garza García hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Novotel Monterrey Valle has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 100 per stay)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 September 2024 to 1 August 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 335 per person
  • Covered self-parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in September.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Novotel Monterrey Valle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1013 reviews
Rating 8 - Good. 236 out of 1013 reviews
Rating 6 - Okay. 158 out of 1013 reviews
Rating 4 - Poor. 98 out of 1013 reviews
Rating 2 - Terrible. 75 out of 1013 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

trishna, Miami

Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

sebastian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Rene

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didnt like the rooms. they are really old, hot water did not work and the property is unders works of renovation
Stayed 1 night in Apr 2025

4/10 Poor

Salvador

Disliked: Cleanliness, amenities, property conditions & facilities
Las condiciones de la propiedad muy malas
Stayed 1 night in Mar 2025

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto, Miami

Stayed 7 nights in Mar 2025

8/10 Good

eduardo

Stayed 2 nights in Mar 2025

2/10 Terrible

Jose Ernesto, San Pedro Garza García

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel must warn guests BEFORE booking that there are renovation works in place. Mediocre cleaning and had to call front desk as there was no warm water. Will think it twice before stay there again.
Stayed 1 night in Mar 2025

4/10 Poor

Alejandro

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

I will not come back to this hotel.

This is an old property under renovation. The rooms were small and the bathrooms were extremely outdated. The breakfast was very limited and food options were not impressive at all. The staff was friendly though. My biggest disappointment was not clarifying the room was for 2 adults and they charged me extra. Not cool.
Stayed 3 nights in Mar 2025

4/10 Poor

lizeth, Houston

First I got a room with a tub so high I can’t get o. It, the shower head was down the middle of the wall so either I need to get a step or chair to help me get in shower and if I did O will need to shower kneel on the tub. I asked for room change and it was quick 10 min tops, the room they gave me didn’t have a plug to charge the cel, the ight stand was the size of a bible book, I have some snack one night watching TV and the candy wrapped was in one of the tinny night stand not even move it , when I try to put my clothes in one of the drawers got stuck and cans pushed back, try the second drawer one of my shirts got rip from a nail inside the drawer I looked and was. Piece of wood and nail chipped inside, I got breakfast two times and I have to get up and look for the coffe pot to refill my cup when I was living and signify my ticket the waiter asked me if I wanted to add a tip I told him why is buffet I got up and served my self no one checked on my even I have to get up and refill my coffe three times and was like 5 waiters standing just there talking , NOPE I WONT RECOMMEND THIS HOTEL they advise me before it was under construction but that one thing so different from having courtesy to the client
Stayed 4 nights in Mar 2025

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t show pictures of the remodeled rooms if my bathroom has 80’s rules
Stayed 2 nights in Mar 2025

10/10 Excellent

eduardo

Stayed 1 night in Feb 2025

8/10 Good

Armando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the price the hotel is in excellent location
Stayed 1 night in Mar 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carolina, Roseville

Business traveller
Disliked: Property conditions & facilities
The room ac wasn’t working properly, the room was to hot and i couldn’t sleep well because of the heat.
Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose Antonio Olivares

Stayed 3 nights in Feb 2025

10/10 Excellent

osvaldo

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JAVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

PERLA

Liked: Cleanliness, staff & service
Noise by construction
Stayed 1 night in Feb 2025

8/10 Good

Meihua, Smyrna

Liked: Cleanliness
WiFi coverage is bad
Stayed 4 nights in Feb 2025