I never got to stay at this hotel. I drove from 4 hours out of town only for the rude clerk to tell me the hotel had given my room to another customer. She claimed they called me 3 times but I never got one call. She said so rude there's nothing else to tell you but we are full for the night your just going to have to go somewhere else. The fact that they gave my room to someone else and acted like she didnt care wasn't really messed up. MY DAUGHTER AND I HAD NO WHERE TO STAY AND IT WAS THE MIDDLE OF NIGHT. SO WE HAD TO SLEEP IN THE CAR.
Staff was very helpful when there were very loud people next door and they wouldnât keep their voices down even when warned by the hotel. We were eventually able to move rooms which was very nice. The hotel is being renovated, so there were minor inconveniences, but overall a good stay.
Hotel was fine. Itâs in the cut and was safe, but the gas stations nearby at night can be a little sketchy. Thereâs an armed security guard in the gas station, so it made me wonder about the area, but I didnât face any issues.
Angie is the BEST she made my stay exceptional! I appreciate her kindness and compassion for others. She went above and beyond with helping me check into my room.
Facility was being renovated, which while is great, I wish I had known in advance. The entry was thus hot, noisy, and dusty. Our room still had items you could tell needed to be repaired. There was no coffee pot in the room which was a huge dislike for my husband. The staff was polite and the breakfast lady was seen helping people work the fancy coffee grinders/makers. Was a bit disappointing from our usual Holiday Inn Express stays.