Very welcoming at front desk. We stayed 2 nights, no one came in to make the beds or give us fresh towels or take the ones used. Bed mattresses are totally shot, could feel the springs and they the sides, where people sit, worn way down. Room seemed clean but had a slight smokey smell to it. Only seen one staff person when we checked in and out during our stay. She was very nice and kind, asked for new towels & she was very helpful. Would we stay there again, not until they get new mattresses on the beds & some new carpet as well.