Kellie and her son Kyle (property manager) were top-notch in every aspect. This was probably our favorite vacation rental of all time! From contacting us ahead of time and answering all our questions as we packed, to being flexible about our check-in time (we were running late), to helping us find things at the house without delay (answered texts quickly). The house is completely stocked with EVERYTHING you might need. We walked in to water bottles and ice already in the fridge/freezer. The kitchen had a huge array of dishes (crock pot, casserole dishes, baking sheets, tons of silverware, cleaners and adequate paper products - several rolls of paper towels). My family loved the smores kit they left for us - we cooked them over the propane fire pit on the back deck! The rooms were cozy and very clean. Bath towels were fluffy and numerous, they even provided beach towels. They had bug spray and sunscreen, shampoo and soap, extra razors, mouthwash and q-tips. They had wide selection of games, cards, coloring books, toys and bubbles for our 5 year-old grandson. Back deck was brand new with seating for 10 at tables and 4 more chairs at the firepit. We were all inside on a rainy day (14 people with family visiting) -plenty of room to spread out with 10 bar stools and 2 couches and big sectional (sleeper sofa - quite comfy). Master suite upstairs had small balcony overlooking the back deck, perfect for reading and lake-gazing. Pontoon rental easy and fun. Hope to return!!