See all properties

Hôtel Newstar Montréal

2.5 star property

Choose dates to view prices

Photo gallery for Hôtel Newstar Montréal

Standard Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Fridge, microwave, coffee/tea maker
Terrace/patio
Grande Suite, 1 King Bed, Jetted Tub - Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
5250 Jarry Street East, Montreal, QC, H1R 3A9
  • Place, Montreal Botanical Garden
    ‪6 min drive‬
  • Place, Olympic Stadium
    ‪8 min drive‬
  • Place, Montreal Biodome
    ‪9 min drive‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(66 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Queen, Non Smoking, Kitchenette

Room, Queen, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Room, Queen, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grande Suite, 1 King Bed, Jetted Tub - Non Smoking

Grande Suite, 1 King Bed, Jetted Tub - Non Smoking | Living area | Flat-screen TV

Grande Suite, 1 King Bed, Jetted Tub - Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Moyenne, 1 King Bed, Jetted Tub - Non Smoking

Suite Moyenne, 1 King Bed, Jetted Tub - Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite Moyenne, 1 King Bed, Jetted Tub - Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jr, 1 Lit Queen Bed, Jetted Tub - Non Smoking

Suite Jr, 1 Lit Queen Bed, Jetted Tub - Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite Jr, 1 Lit Queen Bed, Jetted Tub - Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Queen, Non-Smoking

Room, Queen, Non-Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, Queen, Non-Smoking

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Kitchenette

Room, 1 King Bed, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property – evening/night
Days Inn by Wyndham Montreal East
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.4 out of 5, 1,017 reviews
The price is CHF 74
includes taxes & fees
16 Oct - 17 Oct
Days Inn by Wyndham Montreal East

About this property

Hôtel Newstar Montréal

Hotel with a casino, near Montreal Heart Institute
A casino, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a microwave in a common area. Housekeeping is available on request.
Hôtel Newstar Montréal offers 265 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Newstar Montréal. During your stay, you'll be within walking distance of Montreal Heart Institute. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a 24-hour business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Maisonneuve-Rosemont Hospital and a few minutes from Montreal Heart Institute
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A casino, a terrace, and a vending machine are also featured at the business-friendly Hôtel Newstar Montréal. Self parking is free.

This Montreal hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Hôtel Newstar Montréal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 slot machines
  • Casino
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation (varies based on length of stay), plus a deposit of CAD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 13 per person
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 508395

Property is also known as

Hotel Newstar Montreal
Newstar Montreal
Hotel Newstar
Hôtel Newstar Montréal Hotel
Hôtel Newstar Montréal Montreal
Hôtel Newstar Montréal Hotel Montreal

Hôtel Newstar Montréal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 524 out of 1710 reviews
Rating 8 - Good. 411 out of 1710 reviews
Rating 6 - Okay. 332 out of 1710 reviews
Rating 4 - Poor. 201 out of 1710 reviews
Rating 2 - Terrible. 242 out of 1710 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irlet

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great
Stayed 1 night in Jul 2025

2/10 Terrible

Naheed

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor, indescribable, no elevator, poor neighborhood, srairs dangerous and no railings etc.
Stayed 3 nights in Jul 2025

6/10 Okay

Jasmine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The purpose of this trip was a girls trip. The staff were very accommodating on late check out for us which was very appreciated. The area of the hotel was fine, off the highway which was great. Check in- is quite late and we had called the property prior to our booking to request an early check in as we were driving but the phone was never answered on all occasions nor through the Expedia chat box. There was definitely a plumbing issue in our room as the toilet would never flush completely. The bedding on one of our beds was extremely disgusting (unsure as for the other as we were scared to see) as we lifted it to ensure we had all of our belongings. Not much we could have done after sleeping there already for 2 nights. All other amenities worked great in our room and the staff were very friendly. The location is about 35 minutes away from the city. You get what you pay for sure!
Stayed 2 nights in Jul 2025

8/10 Good

Graeme, Etobicoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special but nothing bad. Good for ‘just passing through’
Stayed 1 night in Jul 2025

8/10 Good

Merouane badis

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up
Stayed 1 night in Jul 2025

6/10 Okay

miryam

Close to the main highway. easy to find.
Stayed 2 nights in Jul 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
No hot water upon departure from our 2 night stay. Staff explained it had to do with the a/c system which sounds strange. Area seems sketchy. And had to wait for iver 8 hrs to get a keurig machine that worked in our room.
Stayed 2 nights in Jul 2025

6/10 Okay

Eunice

Stayed 2 nights in Jul 2025

2/10 Terrible

Stevenson, Newark

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel I ever see. It's so dirty. There are rats in the rooms.
Stayed 9 nights in Jul 2025

8/10 Good

Ramel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty much the usual standard for a non-premium hotel. Nothing sticks out from it. There was a trace scent of weed from the area but nothing excessively pungent. It was fine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. The restaurant is very good as well
Stayed 1 night in Jul 2025

4/10 Poor

Pamela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stephanie from the front desk was so friendly , but the room was dirty , food crumbs on the fridge , toilet seat was broken and there’s mold in the washroom.Hope that the management will focus on the cleanliness of the property
Stayed 2 nights in Jul 2025

2/10 Terrible

Frank

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in shambles, extremely filthy, full of bugs and critters. There are multiple car break ins and police incidents each night.
Stayed 7 nights in Jul 2025

8/10 Good

Dena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was decent the beds were niice. Walls were thin and people were loud. Breakfast was good. The wrong night was booked they charged more for another night and didn't refund the we did not stay. Expedia would not refund it either.
Stayed 2 nights in Jun 2025

4/10 Poor

lidu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like it, room wasn't as clean. Room had a 🚬 smell and buthroom smell of humidity. Restaurant prices were bit high. There was some weird people too..
Stayed 2 nights in Jun 2025

8/10 Good

Valentin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good!

Everthing was fine. Very nice staff. Thank you to the whole team.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Dali

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

nesly

Stayed 7 nights in Jun 2025

2/10 Terrible

jean

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

JUAN

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

S. Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good value. Would recommend it.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serious sanitation issues Newstar hotel Montreal

I had a very disappointing experience at this hotel due to serious sanitation issues. On the first night, we discovered a bloodstain on the bedsheets. As our stay continued, we found clear signs of rodents (possibly rat) or some kind of animal activity in the kitchen drawers—our tea bags and instant coffee had been chewed through, which was absolutely disgusting. To her credit, the manager was very understanding and initially offered a full refund and a fix of the open hole in the wall. However, the following day she was unavailable, nothing has been fixed even the drawer were in the exact same state as the day before; we had to deal with a male receptionist—possibly named Adel—who was extremely rude and unprofessional. He wasted a lot of my time, deliberately avoid helping, and ignored several calls from Hotels.com customer service who were trying to confirm the refund. Eventually, I had a fight with him and was able to receive my money back, but overall, this was one of the worst hotel experiences I’ve ever had. I wouldn’t recommend staying here at all.
Stayed 3 nights in Jun 2025

8/10 Good

rav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, 24/7 check in was very convenient.
Stayed 1 night in Jun 2025

6/10 Okay

Randal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Cheap option. Room was clean. Comfortable.
Stayed 4 nights in Jun 2025