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Metcalfe Hotel Montréal by Gray Collection

4.0 star property

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Photo gallery for Metcalfe Hotel Montréal by Gray Collection

Lobby
Exterior
Outdoor pool, a heated pool
Business centre
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪3 min walk‬
  • Place, Bell Centre
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Metcalfe Hotel Montréal by Gray Collection

Boutique hotel with an outdoor pool, 10-minute walk to Bell Centre
Along with an outdoor pool, this smoke-free hotel has valet parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Metcalfe Hotel Montréal by Gray Collection offers 119 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets. 55-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Metcalfe Hotel Montréal by Gray Collection. During your stay, you're just a quick walk from Bell Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • 10 minutes by foot from Bell Centre and a 4-minute drive from Notre Dame Basilica
As a guest of Metcalfe Hotel Montréal by Gray Collection, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Metcalfe Hotel Montréal by Gray Collection also features concierge services, a fireplace in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available for a fee: CAD 26.44 per person

Things to do

  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 26.44 per person
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that vehicles with studded tires are not permitted in the property's parking lot.
Property Registration Number 2025-05-31, 223060

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Le St-Martin Hôtel Particulier Montréal
Le St-Martin Hôtel Particulier Montréal Montreal
Le St-Martin Particulier Montréal
Le St-Martin Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal
St-Martin Particulier Montréal Montreal
St-Martin Particulier Montréal
Le St Martin Hôtel Particulier Montréal

Metcalfe Hotel Montréal by Gray Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1795 out of 2658 reviews
Rating 8 - Good. 590 out of 2658 reviews
Rating 6 - Okay. 168 out of 2658 reviews
Rating 4 - Poor. 67 out of 2658 reviews
Rating 2 - Terrible. 38 out of 2658 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, lovely front desk team. Excellent stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel conveniently located close to shopping and MCGill University. We had a lovely room which was quiet despite overlooking a main road.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Oct 2025

10/10 Excellent

Jeanfrancois

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate everytime i come
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing. The staff was so welcoming and the hotel was pristine. The room was beautiful and I enjoyed my stay. I will definitely book this hotel again.
Stayed 3 nights in Oct 2025

6/10 Okay

Karen

Stayed 3 nights in Oct 2025

8/10 Good

Harpreet

Liked: Staff & service
Disliked: Amenities
Friendly front of house staff. Room was ok - nice a quiet, but checked in with missing coffee and old food in the fridge! Also, air con is really loud! Nice heated dipping pool. Great location!
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Grrat location
Stayed 5 nights in Oct 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. We had some difficulty trying to control the room temperature, but staff came and sorted it out.
Stayed 2 nights in Oct 2025

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness
Great location, fast checkout and clean—but decor a bit dated, staff was very transactional, and the “dipping pool” looked so much better in the pictures than in real life.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucy M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay Will definitely be back. Just clean, quiet, smack dab in the middle of everything. So so impressed
Stayed 1 night in Oct 2025

10/10 Excellent

Tricia

Stayed 2 nights in Oct 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome location
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel in heart of Montreal. Highly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Shizhi

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Very nice hotel. Friendly service. Excellent breakfast. Well recommended hotel choice in Montreal
A view to the city from the Mount Royal
Stayed 6 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great walkable location downtown. Felt very safe and it’s nice that they have someone welcoming even though I checked in around 2 AM. Rooms are clean and bed is comfy. My only note is the pool has lots of cobwebs and spiders which made it a little less relaxing. But I only went to the pool once and mostly explored Montreal! I would stay here again
Stayed 5 nights in Oct 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and helpful. We will stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Sarah

Travelled with partner
Great location! Friendly staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Wendy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Good: Location, quiet, clean & comfortable beds. The Bad: Very dated not well maintained, very loud old air/heat system, Luke warm water, no restaurant/room service, reception seems indifferent & unhelpful. It’s unfortunate because I imagine this hotel was once quite nice and has great potential.
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Stayed 3 nights in Oct 2025