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Hotel Victoria

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Photo gallery for Hotel Victoria

Exterior
Superior Double Room | Egyptian cotton sheets, premium bedding, free minibar items
Superior Double Room | Egyptian cotton sheets, premium bedding, free minibar items
Front of property
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Route de Caux 16, Montreux, 1823
  • Place, Montreux Christmas Market
    ‪4 min drive‬
  • Place, Montreux Casino
    ‪4 min drive‬
  • Place, Freddie Mercury Statue
    ‪4 min drive‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Single Room, Lake View

Standard Single Room, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Standard Single Room, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, two chairs, a table with a fruit bowl, a television, and curtains with a floral pattern.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, free minibar items

Superior Double Room

  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Standard Double Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Deluxe Double Room, Lake View

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | View from room

Junior Suite, Lake View

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Lake View

Superior Suite, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Superior Suite, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, Lake View

Apartment, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Apartment, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Royal Plaza Montreux
Montreux City Centre
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,005 reviews
The price is CHF 194
includes taxes & fees
21 Jun - 22 Jun
Royal Plaza Montreux

About this property

Hotel Victoria

A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hotel Victoria offers 53 accommodations with minibars (stocked with some free items) and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Montreux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, computer monitors and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Hotel Victoria, you'll be connected to a railway/underground station and within walking distance of Gruyère Pays-d'Enhaut Regional Nature Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, mini golf and mountain biking
  • Just a 4-minute drive from Gruyère Pays-d'Enhaut Regional Nature Park and a few minutes from Swiss National Audiovisual Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Victoria offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

5 meeting rooms and coworking spaces are available. Event space at this hotel measures 2196 square feet (204 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the luxury Hotel Victoria. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Montreux hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Victoria has a restaurant on site.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Gym
  • Hiking/biking trails
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Private wine tours
  • Tennis
  • TV in common areas
  • Vineyard
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • High chair
  • Mini golf
  • Musical instrument
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Terrace
  • Vineyard

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100 per day.
  • Cots (infant beds) are available for CHF 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per day
  • Rollaway bed fee: CHF 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Victoria Montreux
Hotel Victoria Montreux
Hotel Victoria Hotel
Hotel Victoria Montreux
Hotel Victoria Hotel Montreux

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 0 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel I have ever stayed in!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Victoria is a great choice for a stay while visiting Montreux. We had a junior suite and the balcony view was spectacular. The restaurant has 5-star quality food and service. The hotel staff were fantastic. We would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed the second time in Hotel Victoria. What is amazing for me is the level of service and the attention to details. It is a classic 5 star service combined with the warm hospitality of the owner family. This mix and the beautiful setting is getting rare in the world of hospitality. Very worth to visit and I will come back again soon.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Purnima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the view from the double doors in my room and its balcony, the comfortable bed, the silence between my room and others (I was only on floor 3 but it was very quiet), the grandeur of the hotel although it is almost like a slight pastiche of itself as some of it is a tiny bit jaded/faded. The carpet in my room and garishly tiled but classically designed bathroom are both approximately 40+ years old but I found really comforting as it reminded me of staying at my grandparents! I had dinner and it was absolutely impeccable Service and food and would highly recommend. The reception desk were very efficient and helpful. I loved staying here and would love to come back. Highly recommend.
Novelty bathroom tiles but lovely l’occitane products everywhere
Ample parking but also situated right above the train station in glion down the hill.
View from my balcony
Lovely view despite the fact I was in a single smaller room for one.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

moyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very elegant hotel with long history historical story. Great service and spectacular Geneva lake view.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
WOW!! Stunning views, first class staff, gorgeous old-world luxury with all the modern convenience. Food was exceptional! This place is truly in another league, very special. We will remember our stay as the highlight of our trip.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and view were amazing.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dr. Ken

Liked: Cleanliness, property conditions & facilities
Extraordinary property, unbelievable lake and mountain view with gorgeous grounds. Interior classically decorated with spacious well kept rooms. Staff was 110% whether front desk, dining, and room care. Relais & Chateau never disappoints for upscale frequent travelers. You won't want to leave!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is performing a service and a quality which is nowadays hard to find
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities
We felt like we were movie stars being pampered in luxury with an excellent staff and amenities. A classic luxury palace. We are really backpackers treating ourselves to a couple of great days at The Victoria. Impeccable service. Awesome place. Great staff!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view

The hotel is a bit away from Montreux city center, but easily reachable via the train or the funicular. As it is located high on a hill, you can enjoy a wonderful view over the lake, particularly when wandering in the nice garden of the hotel. Service is perfect, room are old-style but comfortable and very clean. Just be aware that there is no double bed, only two single ones close to each other. Only the choice of the breakfast buffet could be improved, otherwise everything was perfect.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Victoria is around a 3 minute walk from Glion station (cog train from Montreux train station which takes around 12 mins). Stunning views from our lakeside room. Room 3 has an interconnecting door to Room 2 and is not particularly well soundproofed. Due to health issues with our neighbour, little sleep was had on the first night. However, staff were able to move us to a different room for our second night which was appreciated. Hotel and restaurant were full on Christmas Eve. I was surprised to find a lot of young children in the restaurant and lounge running around. With hot plates coming out of the kitchen and elderly clientele with potential mobility issues, it made me nervous and was an accident waiting to happen. On my way out, a child slid past my feet on her belly head first, only stopping an inch or two away from a glass door. No effort as far as I could see that staff or parents were containing the situation. It felt a bit unruly given the fine dining experience at CHF 180 per person. I would have liked to have seen either some form of intervention from staff to remind parents to keep an eye on their children or for there to have been a limit of say, aged 12 and above in the restaurant. Having said all of that, I cannot fault the staff who were attentive, accommodating and friendly. The food was beautifully presented and tasted delicious. Overall, a lovely stay.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t cleaned on several occasions and I had to notify them daily to clean my room. There was dust and food crumbs, etc on the furniture, hair in the bathroom, dirty soap in the sink, etc. I asked to speak to the manager(who is also the hotel owner) twice about the issue with cleanliness and she refused to see me claiming she was “busy.” Meanwhile, she was constantly around the hotel giving me death stares as if to say “How dare you complain.” Her total disregard about this issue speaks volumes about the staff’s attitude to customer satisfaction. It’s ironical that on the hotel site she claims her family will give you a warm welcome yet could not be bothered to speak to a paying customer about the issues I was having with cleaning. Staff in general (restaurant staff) are very snobby and choose and pick who to serve with respect. Restaurant staff (males) are extremely aggressive especially the Maitre De (not the thin tall one - the thin tall Maitre De is very agreeable) policing guests were to sit often refusing us tables. Whilst the female restaurant staff are friendly, one of them stopped me from opening a bottle of water on the terrace as they “were closed” and ordered me to go into the breakfast bar to use an already opened bottle. Very bizarre attitude. The reception staff were very lovely and kind. The chef is also very good. He makes the best madeleines. However, due to the aggressive nature of the male restaurant staff, I never had dinner at the hotel.
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Howanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle hôtel,une vue incroyable Petit déjeuner extra et variés. L’ambiance de l’hôtel nous fait voyager. Merci à toute l’équipe
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sven-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage des Hotels, Personal freundlich, großartiger Ausblick auf den See, sehr gutes Frühstück
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebe Familie Mittermeier…-es war ein wunderbarer und schöner Aufenthalt und es wird nicht der Letzte sein !es hat uns so gefallen-wir waren so begeistert! Danke viel Mals für das schöne Ambiente und alles was mit so einen wunderbaren Hotel und Ort zu tun hat! Herzlichste Grüsse Barbara Ruckstuhl und Thomas Bont
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kennen Sie dieses Gefühl, dass es doch so sein sollte, wie in den „alten Filmen“. So schön. So romantisch…. Hier erfüllt sich diese Sehnsucht, mit den Annehmlichkeiten der Moderne. Wir sind gerne eingetaucht.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovley

Lovley hotel - just what you should expect at this end of the price range.
Verified

8/10 Good

Ameer

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

PETRONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025