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Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Exterior
Exterior
Exterior
Fitness facility
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1391 S Townsend Ave, Montrose, CO, 81401
  • Place, Rotary Park
    ‪2 min walk‬
  • Place, Montrose County Historical Museum
    ‪3 min drive‬
  • Place, Montrose Memorial Hospital
    ‪4 min drive‬
  • Airport, Montrose, CO (MTJ-Montrose Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(61 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Mountain hotel with free parking, in the vicinity of Black Canyon of the Gunnison National Park
This smoke-free hotel features a conference centre, coffee/tea in a common area and conference space. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out and a corner/local shop.
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers 130 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG gets good marks from our customers. During your stay, you're just a quick walk from Rotary Park. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include 3 meeting rooms, a conference centre and convenience store
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12.6 mi (20.3 km) from Black Canyon of the Gunnison National Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and coffee/tea in common area are also featured at Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG. Limited free parking is available on a first-come, first-served basis.

This Montrose hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (5,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 85.90 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85.90 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Montrose-Townsend
Holiday Inn Express Montrose-Townsend
Holiday Inn Express Hotel Suites Montrose Townsend
Holiday Inn Express Suites Montrose Black Canyon Area by IHG
Holiday Inn Express Hotel Suites Montrose Townsend an IHG Hotel

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1008 reviews
Rating 8 - Good. 281 out of 1008 reviews
Rating 6 - Okay. 105 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The remodel of this hotel is spot on. Great stay
Stayed 1 night in Oct 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area and hotel location have a lot to offer. Staff, room, and facilities are some of the best I have encountered. Hotel location was quiet. There are a lot of dining options and there are several outdoor activities to enjoy....
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! I really took note of Jamie in the breakfast room. She seemed to really care about the guests and was quick to offer to help in any way possible. Our needs were treated as if they were personal to her. The room was clean and well appointed. Appreciated the two sinks, one outside the bathroom itself. Between the microwave, refrigerator, coffee maker and inroom ironing board, not to mention the large tv., there was nothing else you could ask for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Seth

Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, food and easy access to everything we wanted to see.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient stay in. Montrose

The hotel is new, in excellent condition, with comfortable bedding, large screen TV, and nicely appointed bathroom. Plenty of parking, well lit parking lot, and friendly staff. Would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Peter, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was comfortable, and the hotel has a pleasant lobby and breakfast space However, many things were out when I came down to breakfast at 8: sausage patties and most refrigerated items including yogurt. Potatoes were not warm. One of the coffee machines was out, and while it's great to have a machine that grinds and brews your coffee on the spot, there were people waiting and it is a little slow, so I ended up leaving and going to Starbuck's for coffee. There is at least one restaurant within walking distance, many more a short drive away. There is a Safeway next door, so this definitely a busy part of town during the day, but not at all noisy at night.
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and property. Knowledgeable staff. Downsides: room gets stuffy unless fan is running but save energy thermostats cuts off at night, hard to regulate room temperature. Breakfast on weekdays is late 6:30, should be 6am for guests that are not on vacation.
Stayed 3 nights in Oct 2025

4/10 Poor

Keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is no pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Only issue was the people above us were stomping around and making horrible noises until 2 am. No fault of the property or the staff.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with pets
Liked: Cleanliness, staff & service, amenities
PARKING WAS LIMITED DUE TO BLACKTOPPING. DOG WALKING AREA WAS INADEQUATE
Stayed 1 night in Oct 2025

10/10 Excellent

Vince

Stayed 1 night in Sep 2025

8/10 Good

Joseph, livermore

Liked: Cleanliness, staff & service, property conditions & facilities
Good to go
Stayed 2 nights in Sep 2025

8/10 Good

Wendell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, the stay of the property was very good. The one negative was the initial check in was one of the worst I’ve ever experienced at a hotel. An unattended staff member behind the desk doing something on the computer never acknowledge me and the line form behind me for check-in. I asked her was her computer down said oh no I’m trying to correct a reservation for the gentleman that’s sitting there. When another staff member came to help her eventually like after 20 minutes that staff member said I will be with you in just a minute. I said it’s been a lot more than a minute. Whst do you want to check in? I said yes, so she checked me in and gave me the room key No directions to Elevators no information at all. Finally getting keys room keys / absolutely horrible check-in. I informed another day agent the next day of the horrible experience, That agent was professional abd apologize for the horrible service.
Stayed 2 nights in Sep 2025

8/10 Good

Tamara

Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New. Clean. Great shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruslan, Centennial

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean room. Really comfortable beds. Excellent personnel at front desk. Terrific morning breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Abbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and I felt very safe in the area
Stayed 2 nights in Sep 2025

8/10 Good

Linda, Vernal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, very clean. Had the usual amenities. Breakfast was good enough. I felt it was a bit over priced at $375 for the night. I think due to a rodeo event and other things going on the price was raised for the weekend. I would easily stay there again, but not at that rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Luana

Travelled with partner
Liked: Cleanliness, amenities
This was a most enjoyable stay as the property is updated and immaculate, the breakfast tasty and plentiful. Staff works to make the stay more than satisfactory.
Stayed 1 night in Sep 2025