I was charge more than expected. They did not have my reservation. The linens/towels were dingy and stained. Our room flooded with sewage. Not a fun time but the people were incredibly nice.
Overall we were pleased with the price for the 4 days we spent there and the service was good as well. The hotel is beside a truckers route which is noisy at night but tolerable. I would rebook if I need to return to Tazewell.
We actually cancelled our rooms when we pulled into the parking lot. Gang of guys hanging out in the parking lot. (Read a news article a few minutes before arriving about a shooting there in May, 2020.)
Check in and stay was good as Sarah was very helpful and friendly..the cleanliness was very poor..Romm carpet and chairs were stained and very dirty, tile floor was sticky, no. Ups or glasses....was a bit of a disappointment ..Sarah was very good.