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Vitoria Palace Hotel

3.5 star property

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Photo gallery for Vitoria Palace Hotel

Reception
Free daily buffet breakfast
Terrace/patio
Outdoor pool, free pool cabanas, pool loungers
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
R. José Lucas Neto 1100, Nova Betânia, Mossoro, RN, 59612-085
  • Place, Partage Shopping Mossoró
    ‪4 min drive‬
  • Place, UERN - Central Campus
    ‪12 min drive‬
  • Place, UFERSA
    ‪12 min drive‬
  • Airport, Mossoró Airport (MVF)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, free WiFi

Luxury Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Triple Room, 3 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Vitoria Palace Hotel

This hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Vitoria Palace Hotel offers 93 accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Vitoria Palace Hotel, you'll be within walking distance of Partage Shopping Mossoró. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Partage Shopping Mossoró and a few minutes from Elizeu Ventania Arts Center
Vitoria Palace Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. The business-friendly Vitoria Palace Hotel also features a terrace, a garden, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mossoro hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Vitoria Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vitoria Palace Hotel Mossoro
Vitoria Palace Mossoro
Vitoria Palace Hotel Hotel
Vitoria Palace Hotel Mossoro
Vitoria Palace Hotel Hotel Mossoro

Vitoria Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 193 reviews
Rating 8 - Good. 45 out of 193 reviews
Rating 6 - Okay. 17 out of 193 reviews
Rating 4 - Poor. 9 out of 193 reviews
Rating 2 - Terrible. 1 out of 193 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, amenities
Excelente hotel em todos os aspectos, atendimento muito também
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities
Equipe top
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Poliana

Liked: Cleanliness, staff & service, amenities
Além das comodidades o café, bom e pratico
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Muito bom o ambiente, quarto super confortável
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Carlos Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As instalações deixaram muito a desejar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Benedita

Liked: Staff & service, amenities
Disliked: Cleanliness
Positivos: A pousada é linda, charmosa, aconchegante. Quarto escuro garantindo uma ótima noite de sono, boas toalhas, espelhos, secador de cabelos, porta xampu, toalheiro, quatro travesseiros. A piscina é bastante convidativa. O café da manhã é bastante variado. Tudo perfeito. Eu daria nota 10 se não fosse por alguns detalhes que os administradores podem resolver. Negativos: Eu estava de passagem de uma viagem mais longa e estava levando muitas coisas no carro, inclusive plantas ornamentais. No check-in não nos informaram que havia um estacionamento coberto. Outro ponto negativo foi o chuveiro (fiquei no quarto 343). O chuveiro era muito fraco, a água caia toda espalhada e muito próxima da parede. Sem condições de lavra o cabelo. Mas o pior de tudo foi que o lençol de cima da cama estava visivelmente sujo. O lençol de cima não foi trocado. O lençol de elástico aparentemente estava limpo, mas fiquei na dúvida se este e as fronhas também tinham sido usados. Como o lençol de elástico, pelo menos aparentemente, estava limpo, tirei o lençol sujo e usamos a colcha. Uma pena porque gostei muito da pousada e ia dar nota 10. Espero que a gerência chame a atenção da camareira responsável pela limpeza do referido quarto, porque a pessoa chegar para dormir e encontrar uma cama com lençol visivelmente sujo é muito desagradável.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jaíra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Funcionários gentis e educados, me senti em casa.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Thyago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia! Fiquei muito satisfeito com minha experiência neste hotel. Tudo estava novinho, transmitindo conforto e cuidado. As toalhas e os lençóis eram de ótima qualidade, muito limpos e cheirosos. O café da manhã foi um verdadeiro destaque – variado, saboroso e bem servido. Com certeza voltaria e recomendo a todos que buscam hospedagem de qualidade!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negocios.

Necessita manutenção nos quartos para remover mofo. E manutenção no ar condicionado
Stayed 1 night in Jul 2025
Verified

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo, só o ar condicionado poderia ser um mais moderno para ficar no mesmo nível do hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem terminal pra carregamento de carro elétrico
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, room comfort

Tranquilo

Fui a trabalho passei pouco tempo no hotel. Tudo limpo e funcionando, atendimento atencioso, como sempre. A academia é péssima, equipamentos velhos e poucos, considerem não utilizar.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

PODE MELHORSR

O hotel é bem localizado mas está faltando ser atualizado na parte de infra estrutura e conforto. O as condicionado n funcionava direito e as roupas de cama e banho são ruins.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Rogério

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mais ou menos As roupas de cama tem um cheiro ruim Muitos pernilongos Ja o restaurante, se for pedir carne cuidado com o ponto,pois eles nao sabem a diferença entre: ao ponto e sola de chinelo.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Mauro Alves Lins

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Atendimento

Já faz um tempo que observo a equipe de recepção atender sem cortesia, mecânicos e indiferentes aos hóspedes
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento de todos funcionários! Quarto amplo e bem iluminado. Banheiro amplo e muito limpo. Restaurante do hotel muito bom.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava a trabalho na cidade, e costumo trabalhar a noite no quarto, o espaço do quarto era excelente! Bem iluminado, cama e travesseiros muito confortáveis. Restaurante do hotel muito bom! Todos funcionários que me atenderam extremamente atenciosos e gentis!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Aparecido Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom, estacionamento, Wi-Fi ótimo café da manhã
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pare descanse siga

Hotel muito bem localizado próximo a rodovia e silencioso para descanso
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Viagem em família

Ótimo hotel, muito bem limpo e organizado, o restaurante foi o que mais me agradou, muito espaçoso e organizado, os quartos muito confortável, pena que tinha muita muriçoca, fiquei 2 diárias, mais não dormi nada, com tanta muriçoca. O hotel fica em uma localização bem esquisita, longe de tudo, a margem de uma BR, para onde você quiser ir, tem que ser de transporte, por ser distante de tudo. Mais o hotel em si, muito organizado.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Antonia Lucileide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso, super recomendo. Acomodações ampla, e limpa, amei o secador e espelho para maquiagem no banheiro 😃 funcionários maravilhosos e acessibilidade nos espaços como rampa com piso tátil e barra de apoio no banheiro. Café da manhã bem variado.
Stayed 1 night in Jun 2024
Verified

8/10 Good

pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei bastante. Tudo massa
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Cintya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da estada no hotel. Os quartos são muito limpos e aconchegantes e os funcionários muito solícitos e educados. Destaque também para os espaços de lazer e convivência, que são muito bem cuidados. Recomendo
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Anderson

Liked: Staff & service
Disliked: Cleanliness
Atendimento bom, funcionários prestativos. A limpeza dos quartos deixou a desejar, principalmente da roupa de cama e do quarto no geral. Controle do ar condicionado não funcionava. O restaurante do hotel, a comida leva um tempão para ficar pronta.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Vinicius

Liked: Cleanliness
Disliked: Property conditions & facilities
A manutenção do hotel tem que melhorar. Ficamos presos fora do quarto em razão do mal funcionamento da fechadura. O chuveiro só funcionava no quente porque o interruptor rstava quebrado. Banheiro mal ventilado. No restaurante a noite disseram que não serviam caipirinha porque não tinham tempo (?!). Embora constasse no cardápio. Só tinha mais uma mesa no restaurante que já havia sido atendida. Café da manhã bom.
Stayed 2 nights in Apr 2024