There were mice in the house and we found a dead mouse one day when we came back that wasn't there during check in and customer service did not seem to care about the fact there was mice around us and our food severely dissatisfied in vrbo and vacasa
This place was great! Close to town so getting food was easy. In a neighborhood so we felt safe even though we were in the middle of nowhere. Would def recommend this place to others who want a easy place to stay
Cleanliness of house was unacceptable. Mouse droppings in all of the lower cabinets in the kitchen and downstairs. The house smelled like Ammonia when the over was used because of the mouse droppings in the lower portion of the oven. Drawer and baking pans stored there needed to be removed and cleaned in order to use the oven. Mouse droppings also in the extra blankets stored in the upstairs closets.
Code provided in the check-in email was incorrect.
House needs a lot of work- plywood floor in the upstairs deck.
The listing says coin laundry but I didn't see it. There were hookups for laundry in the upstairs bathroom so I assumed that it was taken out. If it was in the basement, we were not brave enough to venture.
Location to Okemo was great-it is a shame the place was in such bad condition.
We first arrived and the only bathroom that worked had no light.
The water kept shutting off completely after a 5 minute shower.
We werenât able to all shower (In the dark which is not safe) everyday after skiing which is pretty freaking terrible and couldnât even wash the dishes.
I tried contacting them twice through the VRBO app and got no responses.
Signal was so bad I wasnât able to properly get a hold of anyone and none of the issues were resolved.
We had to go out of our way to buy paper plates utensils etc because we didnât have water to clean.
I hope to At least receive a partial refund because barely having water for 8 people for 4 days is absolutely unacceptable.
We had a great stay at this property. Communication with the property manager was thorough throughout the entire process and the house was cozy. Would definitely stay here again!
The snow is not cleaned and the whole place is full with bugs and flies. The host asked us to throw garbage in the shed which is not reachable at all due to the storm. After communication, they insisted that we had to drop the garbage in the shed. Disappointed with the facility. The uncleaned snow (1foot) got my ankle twisted during a slip.
Just 8 minutes from Jackson-Core base we loved convenience to the slopes. Appreciated the cleanliness of the property and the fragrance-free laundering!
House could use some updating and every ski house needs a washer and dryer. But if you're a Jackson-Gore fan, can't beat the location!